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Your
Uniform
Journey

It's all in the detail with our
five D's
We keep your journey simple. Uniforms can be complex with many moving parts , but we make it straightforward. 
Our five D’s guide you through every step, creating a seamless, fully managed journey from start to finish.

Checks

Discover

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Design

Fabrics

Develop

uniform delivery

Deliver

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Depend
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DISCOVERYbackground-11
It's all in the discovery
Understanding your people, organisation, and environment to define the right uniform solution.
A fully
managed service
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DESIGNbackground
It's all in the
design
Turning insight into functional, comfortable,
and brand-aligned uniform concepts.
Identity, pride and
brand expression

More than functional workwear

transition

Experts in transition of
customer ranges 

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Highly skilled team of Garment Techs, Fabric Specialists and Designers

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Live fit models to check seals on real bodies 

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Inclusivity for everyone - gender diverse language, religious, cultural and medical

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DEVELOPMENTbackground
It's all in the development
Manufacturing sustainably, testing with wearer trials, and refining based on feedback to get it right.
Consistent.
Seamless. Assured.
Quality assurance and product consistency

  Pre-design handover 

 Design Handover 

 Sample stages

  Wearer trials

  Ongoing product monitoring

 Third-party accreditations

Fabric consistency and testing protocols

  Comprehensive testing standards

  Accredited laboratories

 Minimum performance requirement

  Chemical compliance

 Detailed test methods

  Regular updates 

Sizing

 Inclusive size range

 Made-to-order (MTO)

 Interactive sizing support

 Quality consistency 

Manufacturing locations

  Flexible, transparent and ethically responsible

  Trusted long-term relationships

  Environmental and ethical considerations at every point

  Policies built around the ETI 9 point code 

  Dedicated supplier compliance team

 SMETA audit level 4

Forecasting and stock management

 Comprehensive forecasting

  Dynamic demand analysis

  Ready-to-wear

  Advanced stock control

  Risk mitigation through buffer stock and fast track supply option 

 Client visibility and reporting

 Collaborative client planning

Working together to get
every detail right.
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DELIVERYbackground-09
It's all in the delivery
Rolling out uniform programmes reliably, with marketing and communications support to get the message right.
From order to doorstop,
built around you

  • Accuracy
    99.9% pick rate accuracy

  • Allocation budget control
    Authorisation and budget controls

  • Boxes
    Bulk delivery and home locations

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    Online ordering systems

  • ISO
    ISO standards

  • Dispatch
    Self service returns

  • Personal purchase
    Personal purchase (card payments)

  • delivery
    Journey days

  • Lifecycle allocation control
    Lifecycle allocation controls

CustomerService4



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It's all in the dependence
Managing ongoing supply and support so you can rely on your uniform programme.
Support, improvement and evolution
at every step

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    Monthly Mi Review

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    Quarterly business review

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    Annual business review

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    First contact resolution 92%

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    92 NPS score

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    Roadshows

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    Innovation and stock optimisation

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    Live customer support via web chat

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    Added value inc promo and merch