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FAQs
How do I access my online ordering portal to order my uniform?

To access your online ordering portal (Detail) please use your organisation's unique link, or follow your organisation's single sign-on (SSO) process.

How do I return my uniform?

If your organisation has an online ordering portal (Detail site), please book a return through this.

If your organisation does not have an online ordering portal (Detail site), please contact our customer services team with your unique customer services email address.

What is Detail?

Detail is our online ordering portal, designed to make it quick and easy for you to order the uniform you need. 

How can I get in touch?

You can call our general enquiry line on 01332 856800. You may also have a unique customer services number for your organisation.

You can contact our customer services team with your unique customer services email address.

Or, simply send a message to the right team below.

Real support, real
results

Based on customer feedback from June 2026.

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NPS Score

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got the help they needed

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Customer Services

For orders, account support, and general enquiries. 

New Business


For sales, tenders and starting a new relationship. 

Marketing


For brand, media, and marketing-related enquiries. 

HR

For HR enquiries, including references, or support for former colleagues.

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