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Behind the Seams
with Imran

Imran

Key Account Manager

Since joining the business in 2016, Imran has progressed from Customer Services Administrator to Key Account Manager, building strong customer relationships and delivering major uniform rollouts along the way. Passionate about helping customers find the right solution, he enjoys managing complex projects, building partnerships and seeing successful programmes come to life.
At a
glance
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joined Dimensions

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customer rollouts delivered

Promotions

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role progressions

Proud moments that matter
most
Dispatch

Imran supported the rollout of a major premium food retailer, Imran's first large-scale customer launch. The scale, reputation and success of the project made it a career highlight and a valuable learning experience

Retail

He played a key role in the rollout of another leading food retailer, recognised as the largest corporate workwear rollout of its kind. Being part of such a landmark project remains one of Imran's proudest achievements

Promotions

He progressed from Account Assistant to Key Account Manager, developing his skills, confidence and customer expertise along the way

global

Imran lead a major transport customer rollout as an Account Manager, coordinating a programme that spanned 14 countries across Europe and delivering a successful outcome on an international scale

Get to know
Imran

We sat down for a chat about Imran's role, what motivates him, and a few fun facts along the way.

What's on Imran's
desk?
Notebook

A well-used notepad filled with notes, actions and reminders from customer conversations and project meetings

Waterbottle

A trusty water bottle, helping Imran stay refreshed throughout busy days of meetings and customer calls

Catalogue

A customer lookbook, kept close at hand for inspiration, product discussions and supporting customer requirements

Imran's career
growth

Customer Services Administrator 

Imran began his journey in Customer Services, supporting a portfolio of retail customers with orders, enquiries and day-to-day account support. The role helped him build a strong understanding of customer needs and the importance of delivering great service.

📞 2016 - 2018

Account Assistant

As an Account Assistant, Imran worked closely with a Senior Account Manager, supporting several large national retail customers. From customer communications and reporting to site visits and major rollouts, he gained valuable experience managing complex projects and building customer relationships.

🙋‍♂️ 2018 - 2022

Key Account Manager

Today, Imran manages a portfolio of transport and care sector customers, leading accounts and guiding key decisions from start to finish. Having successfully managed multiple rollouts, he enjoys building strong partnerships and helping customers deliver uniform programmes that meet the needs of their people.

👕 2022 - Present

In three
words

What Imran's colleagues really think...

  • "Meticulous
    Approachable
    Supportive"
    Lamis
    Key Account Manager
  • "Genuine
    Conscientious
    Supportive"
    Andrew
    Senior Account Manager
  • "Focussed
    Approachable
    Assertive"
    Ann
    Strategic Account Manager
  • "Proactive
    Organised
    Meticulous"
    Polly
    Senior Account Manager