Calling Young Designers to Create the Uniform of the Future!
Posted on 26 November, 2024
As part of LNER’s Railway 200 events celebrating the 200th anniversary of the world’s first modern passenger railway, LNER and the National Railway Museum have teamed up to launch an exciting artwork competition. Young people are invited to design the uniform of the future, and LNER’s uniform supplier, Dimensions, will bring the winning design to life!
LNER and the National Railway Museum are passionate about honouring railway history, but they’re also always looking ahead. They want to know how the rail experience can improve, both for customers and for those working on the railway. Plus, they’re thinking about how to do it all in a way that’s kinder to the planet.
That’s why they’re reaching out for a little extra inspiration from the younger generation. Young people aged 12-17 are invited to design the train of the future, while those aged 0-11 can get creative and design the uniform of the future!
What’s the Uniform of the Future?
The designs can be for any current railway job, like a Train Manager, Station Assistant, or Driver. Or you can invent a brand-new railway job that might exist one day! The competition will run until Friday 13 December 2024, when a panel of judges from LNER and the National Railway Museum will choose the winners.
Dimensions has provided some helpful tips for designing the uniform:
- Practicality matters! What will the uniform need to help the person wearing it? For example, where would a train mechanic keep their tools? Is there room for a phone and a whistle? Where can the wearer store their keys or walkie-talkie? Maybe lots of pockets or a utility belt would help.
- Safety first! People who work at stations or on the tracks need to be easy to see, so why not make the uniform bright and colourful?
- Consider the seasons. Many railway workers spend lots of time outdoors, so think about designing both a summer and a winter version of the uniform.
- Comfort is key! The uniform should be smart yet comfortable for people of all shapes, sizes, ages, and genders.
- Make it stand out. The LNER red should really pop, making the person wearing it look like a track star! Plus, the LNER badge should be visible, like a football strip showing off the team logo.
- Think about climate change. Summers might get hotter, and rain might be more common. How will the uniform keep workers cool and dry, or warm in the winter?
- Details matter. Does the uniform include a tie, hat, or bag? What about shoes or a jacket? Different roles might need different uniform elements.
- Eco-friendly materials. Can the uniform be made from recycled materials that are better for the environment? Could it be made locally instead of being shipped from far away? And can the material last a long time to reduce waste?
How to Enter:
There are three ways to enter the competition. Head over to www.lner.co.uk/rail200 to find out more!
Team Dimensions Joins Greggs Foundation’s 2024 Charity Walk, Supporting Breakfast Clubs for Children in Need
Posted on 02 October, 2024
In September 2024, Team Dimensions proudly participated in the fifth annual fundraising walk organised by The Greggs Foundation.
This year the generous walkers joined the charity in a 12.4 mile journey through the picturesque Ingram Valley. The scenic route allowed participants to enjoy the stunning landscapes, making it a memorable experience for all.
Team Dimensions was represented by Senior Account Manager Kara, Senior Designer Julie, and Commercial Director Ian. The trio walked alongside other participants throughout the day, completing the 12.4-mile trek in a total of 32,812 steps. The team thoroughly enjoyed the opportunity to connect with like-minded supporters of The Foundation, sharing the experience and contributing to an important cause.
This annual challenge, along with the efforts of all participants, helped raise over £18,000 for The Greggs Foundation's Breakfast Clubs. These funds will go a long way in supporting the Foundation’s mission to ensure children receive a nutritious start to their day.
Dimensions has provided branded t-shirts for all 5 annual walks. The brightly branded t-shirts helped catch the eyes of many passers by, started conversations and helped raise awareness of the wonderful works achieved by The Foundation.
For more than two decades, The Greggs Foundation has been providing free breakfasts to children in need. Studies have shown that children who are hungry struggle to concentrate and learn, making the Breakfast Clubs vital in giving students the best possible start to their school day. Currently, the Foundation operates over nearly 1,000 Breakfast Clubs in schools across the UK, serving more than 75,000 children daily.
Dimensions has been a proud partner of Greggs plc since July 2014, providing branded uniforms for their workforce. As part of this ongoing partnership, Dimensions became a supporter of The Greggs Foundation Breakfast Club Programme in 2016, specifically committing to provide breakfasts to children from food-insecure households at Roe Farm Primary School. Each year, Dimensions donates 7,600 breakfasts, and since the beginning of the partnership, they have contributed a total of 68,400 breakfasts.
Dimensions is honored to support The Greggs Foundation Breakfast Club Programme, recognising it as a wonderful opportunity to give back to the local community. By ensuring that children in need receive a free breakfast every school day, Dimensions helps to make a meaningful impact on the lives of children who might otherwise go without.
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The first 2024 Uniform Hero is revealed!
Posted on 28 August, 2024
Congratulations to John Lewis & Partners Partner, Sean! Mi Hub surprised Sean at work alongside his colleagues and presented him with a collection of prizes, including a £200 voucher.
The search for 2024’s Uniform Heroes is well underway, with over 180 entries received at the point of Sean's selection. Sean created a fantastic video for his submission which helped him stand out from the crowd. Sean's passion for his career, sense of pride in representing John Lewis, and love for his uniform shone through his entry.
View Sean's full entry, surprise vlog, photos from the day, and kind words others had to say here.
When do Uniform Hero submissions close?
The open call for submissions is running throughout 2024, closing on December 31st, and invites all those who wear a uniform for work to enter the campaign. Four uniform Heroes will be selected throughout the year and surprised on the job with a £200 voucher, plus more surprise goodies.
Submissions can be made at www.uniformweek.com/enter.
Tips to help your entry stand out
- We want to hear what your uniform means to you, be sure to share all of the wonderful reasons why you love your uniform
- We favour video entries such as a get ready with me or an outfit of the day, over photographs
- Photographs or selfies should clearly show you wearing your correct uniform
What is International Uniform Week?
International Uniform Week is the annual week-long celebration of uniforms and what wearing a uniform means to those who wear it. Each year International Uniform Week launches global uniform supplier Mi Hub's search for Uniform Heroes.
Global uniform supplier, Mi Hub launched the first annual Uniform Hero campaign and International Uniform Week in 2023 in collaboration with its family of brands, including Derby-based Dimensions, US-based Affinity, Cambuslang-based Yaffy and Bristol-based Alexandra.
The first annual celebration in 2023 saw two uniform heroes crowned and surprised on the job amongst their colleagues. Royal Mail Postie, Terence, and NHS Occupational Therapist, Emily were gifted a box of goodies including a Love to Shop voucher, a personalised Regatta jacket, a bespoke personalised teddy dressed in their uniform, and other goodies.
International Uniform Week, 12th – 18th February 2024 kicked off the search for uniform heroes earlier this year as the campaign opened for submissions. The Uniform Hero campaign seeks to recognise uniform-wearing public service figures who feel proud to represent their job and hear from those who proudly wear their uniform.
The campaign is centred around what uniform means to workers, whether it’s a sense of belonging and unity, pride in representing an organisation, or something personal to them. The campaign recognises that a uniform means something different to everyone and celebrates all unique and personal experiences.
Dimensions support 300 young people at Co-op Academy Manchester
Posted on 19 June, 2024
Dimensions' Commercial Director, Ian, and Senior Account Manager, Keith, volunteered their time on 11th June 2024 to support 300 young people during mock interviews at Co-op Academy Manchester.
As part of the Co-op's Goods Not For Resale Policy, the mock interviews help drive forward social values and employment education for young people. As a supplier, Dimensions commits to continuous improvement toward compliance with the environmental, human rights, and labour standards specified by the Co-op.
The Co-op Academy Manchester, located in Blackley, hosted the mock interview initiative for their 300-strong cohort of Year 10 students. Ian and Keith joined over 40 representatives from the worlds of work, education, higher education, and the wider community, offering professional expertise and feedback. For most of the students, it was their first experience with a professional interview. The initiative aimed to prepare them for their future professional and career journeys after they leave academic studies.
Dimensions fully supports the Co-op Academies Trust's commitment to their Career Education, Information, Advice, and Guidance (CEIAG) programme, offering young people career and personal development opportunities. This engagement not only benefits the students, but also aligns with Dimensions' corporate social responsibility goals, reinforcing the importance of community involvement and sustainable business practices. By participating in such events, Dimensions demonstrates its dedication to fostering a skilled and prepared future workforce, reflecting the company's broader values of integrity, growth, and community support.
Dimensions donates uniform items to support the annual Waitrose Garden Party.
Posted on 03 June, 2024
Dimensions donated 40 aprons for Waitrose Partners to wear during the annual Waitrose Garden Party.
In Partnership with GroceryAid, Waitrose & Partners organise the annual Waitrose Garden Party. The 2024 event took place in May and was a picture perfect day with good food, drink and entertainment. The Waitrose & Partners Garden Party is one of the most inspiring and hotly anticipated events of the calendar, with 1,400 guests gathering at picturesque Dorney Court. It’s a beautiful setting for networking, strengthening industry relationships, and raising money for GroceryAid, Trussell Trust and FareShare. Guests were treated to a menu specially curated by the talented innovation chef from Waitrose & Partners.
The amount raised during the 2024 Waitrose Garden Party was an incredible £571,534.*
Dimensions are proud to support our customer's, Waitrose & Partners fundraising event, demonstrating our commitment to making a positive impact together. Their dedication to GroceryAid, Trussell Trust and FareShare inspires us, and we are honoured to contribute to their efforts in creating meaningful change.
Every facet of the event saw a commitment to sustainability - and this includes our aprons. Partners can continue to wear the aprons alongside their uniform allocation, and when the garments reach the end of their life they can be returned and recycled. We're proud to say that 100% of garments sent back to Dimensions avoids landfill and is either recycled or recovered.
"At Dimensions, we are deeply committed to supporting initiatives that foster community spirit and drive positive change. Donating uniform items to Waitrose & Partners for their annual Garden Party is a testament to our shared values of sustainability and social responsibility. We look forward to continuing collaboration and supporting our customers and causes that inspire and uplift our communities."
— Polly Samra, Senior Account Manager
*Fundraising total was accurate on 29th May 2024.
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The second annual search for uniform heroes is underway!
Posted on 23 April, 2024
The search for 2024’s Uniform Heroes is well underway, with over 50 amazing entries published so far.
The open call for submissions is running throughout 2024, closing on December 31st, and invites all those who wear a uniform for work to enter the campaign. Four uniform Heroes will be selected throughout the year, and surprised on the job with a £200 voucher, plus more surprise goodies.
International Uniform Week, 12th – 18th February 2024 kicked off the search for uniform heroes earlier this year as the campaign opened for submissions. The Uniform Hero campaign seeks to recognise uniform-wearing public service figures who feel proud to represent their job and hear from those who proudly wear their uniform.
The campaign is centred around what uniform means to workers, whether it’s a sense of belonging and unity, pride in representing an organisation, or something personal to them. The campaign recognises that uniform means something different to everyone and celebrates all unique and personal experiences.
Global uniform supplier, Mi Hub launched the first annual Uniform Hero campaign and International Uniform Week in 2023 in collaboration with its family of brands, including Derby-based Dimensions, US-based Affinity, Cambuslang-based Yaffy and Bristol-based Alexandra.
The first annual celebration in 2023 saw two uniform heroes crowned and surprised on the job amongst their colleagues. Royal Mail Postie, Terence and NHS Occupational Therapist, Emily were gifted a box of goodies including a Love to Shop voucher, a personalised Regatta jacket, a bespoke personalised teddy dressed in their uniform, and other goodies.
NHS Occupational Therapist, Emily said: “Our uniform helps patients know who we are, they can look at us and know that they can believe in us to help. My uniform shows that I am a healthcare professional, and I am proud to work for the NHS.”
Phil Harland, Director of Client Management at Mi Hub, said: “As a business that supplies global uniform solutions, we wanted to give something back to the uniform-wearing community. We are thrilled to be the first, and only uniform supplier to celebrate and recognise those who wear a uniform, and what it means to them.”
To enter the 2024 Uniform Hero campaign and for chance to be crowned a Uniform Hero and win a £200 voucher plus more surprise goodies, all those who wear a uniform for work are invited to snap a selfie showcasing their uniform and share why the love their uniform, and what it means to them.
Submissions can be made at www.uniformweek.com and will close on 31st December 2024.
Dimensions win Behaviours Award at Heathrow Supplier Awards
Posted on 24 November, 2023
We're incredibly proud to share that Dimensions won the Behaviours Award at Heathrow's Supplier Awards. We're delighted that Dimensions has been recognised for the hard work and wonderful partnership with Heathrow.
Join us in congratulating the entire team at Dimensions, and read on to learn more about the award.
As winners of the Behaviour Award Dimensions has shown how our behaviours have delivered positive passenger and business to business experience exemplified by Heathrow's service signatures. Showcasing the choices we have made to be more sustainable and demonstrate exemplar behaviour.
Dimensions are proud to have been supporting Heathrow with their uniform provision since 2018. During 2022 and 2023, Dimensions have worked very closely with the Colleague and Welfare team and the wider Sustainability and Procurement teams and collaborated with unions. These collaborations have made great strides and transformations to the uniform offering, whilst adapting to the ever-changing landscape of the Heathrow family and the aviation industry, and its unique demands.
In a dynamic environment where efficiency, reliability, and seamless operations are paramount to Heathrow, Dimensions has risen to the challenge. With a new Account Management team at the helm of the Heathrow account, Dimensions has been on a journey of continuous improvement, refining its approach to cater to the diverse and multifaceted requirements of the Heathrow family.
Over the last 3 years in particular, Dimensions have focussed on understanding the ever-evolving needs of the Heathrow staff and their distinct roles within the bustling airport environment and made a strategic decision to reduce the range of uniform products. This shift has enabled the team to concentrate on delivering an unparalleled level of quality, comfort, and functionality to the Heathrow airport workforce, enhancing their overall working experience.
Learning about the Heathrow family and understanding the specific needs of the airport's dedicated staff, we've committed to tailor-made solutions that ensure comfort, functionality, and professionalism in every uniform.
Winning this award is a big thank-you to the Heathrow team, collaborating across all Dimensions business areas - from IT and ESG to Marketing, Logistics, Procurement, Finance, Buying, and the external supply chain. It's a true demonstration of being a deserving "Supplier of the Year."
“The significance of this award lies in the dedicated efforts contributed by our team, coupled with the synergistic collaboration with the team at Heathrow, resulting in a triumphant partnership! I am profoundly proud in the exemplary performance from the entire Dimensions' team.” - Karen Davison, Commercial Director
“It's been amazing to be a part of this team, making a positive impact on both our customers and their employees with our unique strengths. Working with Heathrow has been a joy, and I'm eagerly looking forward to seeing the fruits of our hard work over the past six months.” - Donna Bremner, Account Manager
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The Bee Network unveils its new staff uniform for 4400 colleagues.
Posted on 04 October, 2023
Dimensions is celebrating alongside Transport for Greater Manchester as they launched the Bee Network on September 24th and unveiled their new staff uniform, made by global uniform supplier Dimensions.
The Bee Network is Greater Manchester’s trailblazing plan for a fully integrated London-style transport system, which last month saw bus services in some areas taken under local control for the first time in nearly 40 years.
Dimensions is proud to partner with Transport for Greater Manchester and franchise operators to provide their new staff uniform for the Bee Network. The uniform rollout will see 4400 colleagues dressed in the new uniform over a three stage rollout which has commenced with around 1200 staff included for Tranche 1 from 24th September
The new Bee Network staff uniform provides passengers with a clear and visible way of knowing who to approach for help and assistance when they are travelling on the network.
Drawing on Manchester’s long-time association with the symbol of the worker bee, the uniform features the distinctive Bee Network logo and its design ensures it can be worn by everybody. It takes into account gender identity and religious requirements – and has been tested to ensure maximum comfort, safety, practicality, and style.
Focused on inclusivity, the range incudes both a standard and fitted wardrobe for Drivers, Supervisors, Ticket and Information Shop colleagues, Highways and Operational Control Room staff and Bus Station Assistants & Porters.
The range includes short sleeved and long-sleeved polos, sweatshirts, softshell jackets, gilets, trousers, cargos, 3 in1 coat, hi-vis vest, hi-vis trousers and a 5 in 1 hi-vis coat. Accessories include beanies, snoods, caps, and rucksacks. Rolling out in March 2024 the summer wardrobe will include cargo shorts and short sleeved polos featuring BCI cotton and recycled polyester.
Being part of the Mi Hub family brands strengthens Dimensions’ product offering and brings with it the benefits of Mi Hub's central team of experts and services including a dedicated ESG team.
Dimensions has collaborated with our sister brand Alexandra to carefully curate the Bee Network’s uniform, branding key pieces from Alexandra’s ready to wear range.
As a Mi Hub brand, Dimensions’ customers benefit from the group’s continuous investment in ESG, and the commitment to investigating and implementing initiatives that positively impact our people and planet wherever possible.
Dimensions is proud to see the Bee Network uniform roll out, as it showcases the passion and values held by Transport for Greater Manchester.
“Dimensions were selected to be the successful supplier of the Bee Network uniform as they demonstrated that they could provide a uniform design of high quality at a reasonable price to franchise operators, along with robust customer support. We have been delighted to work with them along the journey developing the design and have received very favourable feedback from wearers in sample trials.”
- Catherine Leach, Project Manager at Transport for Greater Manchester
“The uniform development process with Transport for Greater Manchester was genuinely a partnership in action. It has been exciting to work with a team that were driven to provide the best solutions for their colleagues and stakeholders. Transport for Greater Manchester genuinely care about the ethical sourcing and environmental standards behind the development of their uniform. It has been a privilege to be involved in such an ambitious project that will benefit residents across the Greater Manchester area.”
- Phil Harland, Director of Client Management at Dimensions
Team Dimensions walk 16 miles to support The Greggs Foundation.
Posted on 21 September, 2023
On Thursday 7th September 2023 team Dimensions took part in The Greggs Foundation 'Sea to Shore' Challenge – a 16 mile walk along the Northumberland coastline.
Nearly 200 generous walkers joined the annual fundraising event. The challenge was a 16 mile walk along the most spectacular section that Northumberland has to offer, starting at Sea Houses and finishing at Alnmouth and Lesbury Cricket Club. The route took the walkers through some idyllic scenery including 3 golf courses and wonderful stretches of coastline.
Team Dimensions included Commercial Director, Ian McGinty, and Head of Design, Julie Dowman. The duo walked with the group throughout the day, completing the 16 miles in 6 and a half hours, and clocking an impressive 47,200 steps. The Team thoroughly enjoyed spending valuable time with many likeminded supporters of The Foundation.
Dimensions provided 200 branded t-shirts, raising £300 towards the total. The brightly branded t-shirts helped catch the eyes of many passers by, started conversations and helped raise awareness of the wonderful works achieved by The Foundation.
The annual challenge and all those who participated helped raise over £30,000 for The Greggs Foundation Breakfast Clubs.
The Greggs Foundation has been providing a free breakfast to children who need it for more than two decades. Hungry children find it harder to concentrate and learn so the Breakfast Clubs help make sure as many children as possible are getting a good start. The Greggs Foundation currently has over 840 Breakfast Clubs in UK schools, supporting over 52,000 children with a free breakfast every single day. By the end of 2025, The Foundation hopes to have 1,000 clubs open.
Dimensions has been working with Greggs plc since July 2014, supplying their workforce with branded uniform. As part of Dimensions’ ongoing relationship with Greggs plc Dimensions became a Supporter of the Greggs Foundation Breakfast Club programme in 2016 with a commitment to donate breakfasts to the children who live in food insecure households at Roe Farm Primary School. Dimensions donate 7,600 breakfasts every year and throughout our partnership have donated 60,800 breakfasts.
Dimensions is proud to be a supporter of the Greggs Foundation Breakfast Club Programme because it is a fabulous opportunity to support a school in the local community and provide those children living in food insecure households with a free breakfast every school day.
Head of Design at Dimensions, Julie Dowman said:
“We had another wonderful day supporting our customers and partners at Greggs, and even more importantly supporting the Foundation and amazing work they do. The day was full of fresh air, coastal paths and lots of fun along the route. The event was superbly organised, as always, by the Greggs Breakfast Club Team.”
Breakfast Club Manager, Lynne Hindmarch said:
"We are incredibly grateful to all of the supporters who came along to our annual fundraising walk. 16 miles of walking is no small feat but the amount of money raised speaks volumes about the level of support we received on the day from all the wonderful walkers who took on the challenge. Thank you to Dimensions once again for your support in 2023.”
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Dimensions wins Image of the Year at the 2023 NAUMD Awards.
Posted on 11 July, 2023
Dimensions, one of the Mi Hub family of brands, provides uniform solutions both in the UK & internationally. At an award ceremony on 19th April, the NAUMD (Network Association of Uniform Manufacturers and Distributors) crowned Dimensions the winner of ‘Image of the Year’ in the retail (grocery stores) category, for its work on a Tesco uniform program that catered for over 275,000 colleagues.
The NAUMD works with the Image Apparel Institute each year to award the best workplace apparel programs with its ‘Image Of The Year’ award. Criteria for the award includes design originality, projection of branding, functionality for the job, sustainability, and the use of technology and innovation. Dimensions’ Tesco uniform rollout was recognised for its inclusivity and diverse range of garments. With over 275,000 colleagues ranging from shop floor to administration colleagues, to drivers and security. It was so important to have a uniform range that would work for everybody.
One of the key elements of this uniform program was inclusivity and that all colleagues felt comfortable in their uniform. The collection included a garment that was specifically designed for a deaf colleague, bespoke safety footwear for another colleague with special footwear needs, as well as incorporating Mi Hub’s patented 37.5 fabric, developed to be menopause friendly. The online ordering portal also offered gender-neutral wardrobes.
The Dimensions design team worked closely with Tesco stakeholders, and over 6,000 Tesco colleagues took part in a 6 week wearer trial, so they were able to design to the workforce’s specifications, and meet the timelines required for a roll out to all colleagues. ! The uniform rollout program was achieved in just over 2 months. The team delivered 2.2 million garments to over 2,950 locations!
At the awards ceremony, Michael Shy, VP of Sales at Affinity (part of the Mi Hub group) accepted the award on behalf of Dimensions and he said:
“Our Mi Hub family is excited to accept this award of our Dimensions brand. They worked tirelessly with our partner Tesco to ensure an inclusive and brand-focused program, while executing the largest rollout of a new uniform in the UK. In less than 65 days, our team delivered 2.2. million garments to over 2,950 locations. We are proud of our accomplishments and look forward to continued success.
Strategic Account Manager, Ann Barbour, who looks after the Tesco account said: “
What a great performance from the team. I feel proud to be part of this world class winning team!”
Ian McGinty, Commercial Director at Dimensions said:
“This is fantastic recognition on the global stage that the team at Dimensions really is world class in delivering uniform programmes to some of the biggest, most prestigious brands. Everyone should be proud of this winning team”.
This award win reinforces the teams’ efforts who feel proud to be part of a uniform solutions business that serves a diverse, multi-faceted international market, with award-winning(!) corporate clothing solutions that Mi Hub and its brands have become recognised for.
The first annual International Uniform Week is here!
Posted on 13 February, 2023
Leading workwear supplier Mi Hub launches the first annual International Uniform Week, inviting uniform wearers from across the globe to share why you #LoveYourUniform.
The date is set for the launch of International Uniform Week taking place on 13th – 17th February 2023, aiming to recognise the uniform-wearing public who love their uniform and feel proud to represent their job and celebrate all of those who proudly wear a uniform!
International Uniform Week launches a two-month long celebration of uniform wearers who #LoveYourUniform and recognises what the uniform means to everyone.
In the first celebration of its kind, International Uniform Week is centred around what uniform means to workers, whether it’s a sense of belonging and unity, pride in representing an organisation, or something personal to them.
From 13th February 2023, Mi Hub is inviting uniform wearers to tell their stories, share what wearing their uniform means to them and why they #LoveYourUniform.
Inspiring and outstanding stories and photos may be selected as one of Mi Hub’s Uniform Heroes, and will be recognised and celebrated throughout 2023. Depending on wearer location, uniform provider and employer approval, celebrations may include podcast features, social media features, photoshoots, in person tours, virtual tours, magazine features, interviews, merchandise and exclusive behind the scenes experiences at the Mi Hub HQ in Derby.
Mi Hub is launching the first annual International Uniform Week in collaboration with its family of brands, including Dimensions, Affinity, Yaffy and Alexandra. The group provides bespoke, flexible workwear solutions across a plethora of industries, all of which will be represented and celebrated throughout the campaign.
International Uniform Week is inclusive of all those who wear a uniform to work, and the campaign aims to celebrate a wide range of industries, representing those working across every corner of the community:
- Healthcare and Emergency Services — including private and public nurses, doctors, surgeons, dentists, vets, care home staff, childcare workers, the police force, fire and rescue services, paramedics, and ambulance crews
- Hospitality and Leisure — including hotel, restaurant and kitchen staff, beauticians, hairdressers, and gym staff
- Transport and Logistics — including postal workers, warehouse operatives, airline staff and logistics professionals, which includes those working across rail, road and sea
- Retail and Highstreet — including banks, supermarkets, and other high street retailers
Submissions can be made through the International Uniform Week website, which can be found at www.uniformweek.com. Entrants are encouraged to get as creative as possible, whether that’s through written text, an image, a video, or even a poem. Submissions will close on Friday 31st March 2023.
Commenting on the campaign, Deborah Gobey, Head of Marketing at Mi Hub, said:
“As a business that supplies global uniform solutions, we wanted to give something back to the uniform-wearing community. We are thrilled to be able to exclusively launch International Uniform Week.”
Deborah added: “Having worked so closely with many uniform heroes myself, particularly throughout Covid-19, we recognise how important uniforms are to those who wear them.
Whether you’re a postal worker who brightens the day of your local community, or you’re an airline worker who starts a customer's holiday with a smile on their face, we want to hear from you.”
So, will you share your uniform story, or know someone who will? Find out more about Mi Hub’s International Uniform Week here.
Global uniform provider announces its new 2023 charity partners
Posted on 09 December, 2022
After recently announcing our search, we're announcing our new charity partners for 2023-2026, spanning international, national and local organisations across the Mi Hub brands.
Alongside our Mi Hub sister brands; Affinity and Alexandra, we welcomed submissions from all corners of the globe, seeking charities that aligned with our ambitions and shared in our values of community, sustainability and integrity.
Submissions closed in October, with the charities being shortlisted and selected internally by representatives from across the Mi Hub brands.
Dimensions is pleased to reveal that our new charity partners for 2023 - 2026 are:
- My Bag Charity - providing a practical bag of comfort items for every child who enters foster care
- Castle Donington Volunteer Centre - providing support, activities and events for the local community in Castle Donington
With further partnerships for Mi Hub and the brand divisions including:
- Local to Thornbury and Alexandra – The Children’s Hospice Southwest
- Local to Jeffersonville and Affinity – Clark County Youth Shelter (also international support for the Salvation Army)
- The Mi Hub Group partnership – Crisis
Hayley Brooks, Chief Executive Officer at Mi Hub, said: “We’re delighted to announce our new charity partners for 2023-2026. When selecting our final charities, we needed to choose charities close to our employees’ hearts, whilst also ensuring the charities shared our values.”
Hayley added: “Our commitment to ESG is in our DNA at Mi Hub, and having supported several charities over the years, our colleagues are incredible when it comes to raising money, donating their time, knowledge and resources, and championing causes they care about. I can’t wait to see these partnerships develop and achieve great things over the next three years.
We have kicked off our partnerships with a £1,000 donation to Crisis as our corporate Christmas donation.”
Mi Hub recently enhanced their employee benefits package giving Dimensions' colleagues paid time off to volunteer. This incentive will allow colleagues to support, volunteer and gift their time to recognised charities of their choosing, including to the newly announced partnerships, during working hours.
Dimensions (Mi Hub) Wins Best Managed Major Contract for Tesco at the PCIAW Awards
Posted on 27 October, 2022
Mi Hub is thrilled to share that we have won the Award for Best Managed Major Contract, for the Tesco rollout, at the PCIAW Awards 2022.
Attended by Mi Hub colleagues and key contacts from Tesco, the awards were hosted at the Radisson Blu Edwardian Heathrow, London on 19th October 2022.
What are the PCIAW Awards?
The industry leading PCIAW® Awards is dedicated to the professional clothing supply chain for uniforms, workwear, and personal protective equipment (PPE).
The Awards champion innovation, and celebrate success whilst creating a unique networking opportunity for the global professional clothing industry. Awarding progressive companies leading in design-led professional clothing, best-managed contracts, and sustainability, the PCIAW® Awards also recognise individuals’ remarkable contributions to the industry.
Why did Dimensions (Mi Hub) deserve to win?
The Tesco roll-out 2022 deserved to win the “Best Managed Major Contract” award as the project was successful due to the relationship built up over the last 25 years.
The sheer scale of the project, involving all areas of the Dimensions and Tesco business from IT, Branding, Marketing, Logistics, Procurement, Finance, Buying, Tesco Leadership Team and the external supply chain, is deserving of this award as it is a true demonstration of a “Best Managed Major Contract”.
About the award entry and rollout
Tesco PLC is a British multinational groceries and general merchandise retailer and Dimensions are proud to have been supporting Tesco with their uniform provision since 1997.
Tesco is one of the most valuable brands in the UK, and is also the sixteenth most valuable retail brand worldwide as of 2021. With 275,000 uniform wearing colleagues throughout the UK and ROI, Tesco understands the importance of dressing their people brilliantly to stand out in the marketplace and as over 95% of colleagues commute wearing their uniform, Tesco has c275,000 brand ambassadors on the move!
Yvette Ashby, CEO and founder of PCIAW®, congratulated Mi-Hub t/a Dimensions on their well-earned win:
“This year’s PCIAW® Awards competition reached new heights, with an even wider range of global entrants, all of whom displayed an exceptional amount of talent and ingenuity. We are proud, therefore, to have selected Mi-Hub t/a Dimensions this award for their outstanding achievement.”
What were the objectives of the rollout and how were they achieved?
The main objectives were to design a new uniform that:
- Focused on comfort and fit for all departments
- Sustainability
- Diversity and Inclusion
- Colleagues would be proud to wear and feel part of a team
- Complimented the Tesco brand strategy
- Enhanced brand recognition amongst customers
- Delivered to 275,000 colleagues within a 9-week window - 2.2m garments!
Precision planning and open communication was key.
- The research stage was significant to gather wearer feedback, informing the design process
- Our Design team ensured the brand was represented visually in line with Tesco’s strategy
- All stakeholders, suppliers and factories worked together to an agreed plan and schedule of events
- The online ordering portal was developed, capturing 275,000 new uniform orders
- Communications and visuals and were created and sent to all Tesco colleagues.
Dimensions would like to congratulate all entires, highly commended and winners! We have a wonderful evening and were inspired by so many fantastic teams, people and projects.
Don’t sweat it! We reveal top solutions for menopause symptoms in the workplace — including temperature-regulating t-shirts worn by Tesco workers
Posted on 17 October, 2022
This World Menopause Day (18th October 2022), we're revealing how people experiencing menopause symptoms, such as hot flushes, can feel more comfortable in the workplace with the right uniform.
Dimensions, part of Mi Hub, has launched a number of innovative garments within its collection designed to reduce body temperature, particularly in light of data that suggests around 75-80% of women will experience hot flushes from as little as once a day to almost constantly.
The recently launched garments use moisture-wicking fabric which works by drawing the heat and moisture away from the body and away from the fabric, essentially allowing the sweat out, which then evaporates from the fabric, ensuring employees are kept at a comfortable temperature throughout their shift. This is known as 37.5 fabric and has been incorporated into t-shirts, trousers, socks and blazers.
This innovative solution has been rolled out to Tesco colleagues across the UK, with colleague uniform tops now made using 37.5 fabric. Following internal feedback, extensive consultation and research with industry experts, and wearers of their uniform, Tesco are now leading their industry in providing menopause-friendly uniforms for their colleagues.
To show the extent of the fabric’s cooling benefits: when put to the test on a 40-mile uphill climb on one of the hottest days of the year, the fabric kept wearers cool!
Ann Barbour, Strategic Account Executive for Tesco, comments: “Employers need be aware of the everyday impact menopause symptoms can have on workers. It’s been a pleasure to roll out Dimensions’ 37.5 fabric technology with Tesco — and we hope that many organisations will follow suit and invest in solutions that will help employees feel cool and comfortable at work.”
For those that don’t have access to this fabric technology, there are other simple hacks that can help women experiencing menopause at work — whether they’re serving customers or in the office.
Ann continues: “Layering lightweight garments that are not restrictive and that can be removed when a hot flush strikes can also help regulate body temperature. Certain fabrics are better suited to keeping you cool too, like natural cotton, so always opt for those when choosing your work outfits. Avoid wool, silk and most synthetic fabrics.”
Discussing the importance of raising any issues you do have with employers this World Menopause Day, Ann concludes: “It’s our mission to create uniforms that are inclusive to all — we want employees to look and feel their best at work. If there are women at work feeling the struggle with menopause symptoms, we urge them to raise it with their employer. There are workwear solutions out there for everyone, and feedback goes a long way in making sure that companies seek out those solutions.”
To find out more our innovative temperature-regulating uniforms, and what to wear at work for the menopause, click here.
Dimensions (Mi Hub) announces plans for global ESG programme
Posted on 17 October, 2022
Dimensions is a Mi Hub brand - as a global supplier, Mi Hub is acutely aware of the potential impacts this may involve and is committed to their ethical compliance, sustainable initiatives and Environmental, Social and Governance (ESG) programme.
Mi Hub has an evolving 5-year sustainability strategy in place called 'CREATE'. As part of this strategy, they have set sustainability targets and aligned their goals with the United Nations Sustainable Development Goals (SDGs). In particular:
- No Poverty
- Good Health & Wellbeing
- Gender Equality
- Decent Work & Economic Growth
- Responsible Consumption and Production
- Climate Action
The SDGs initiatives form a shared global agenda to tackle the world’s biggest global challenges on environmental improvement, equality, and social empowerment.
CREATE forms one of the four pillars of Mi Hub’s ESG programme which focuses on achieving Carbon Net Zero; delivering phase two of their CREATE strategy; adopting a Great Place to Work philosophy and developing a best practice approach to ESG Governance.
To support their ambitious ESG programme, Mi Hub has formed Mi ESG Hub; a group of colleagues from all areas of the business including HR, Supply Chain, Marketing, Facilities, Commercial and the Logistic Centre. The dedicated project team is working to achieve the four pillars and will hold Mi Hub accountable to maintain, achieve and launch all the initiatives against the ESG programme. This will be achieved by developing relationships, skills and knowledge with their internal staff and external suppliers and by building a sustainable supply base, through their programmes.
Hayley Brooks, CEO of Mi Hub comments: “We are proud of our ESG ambitions and are continuously investing in this area; we are committed to investigating and implementing initiatives that positively impact our people and planet wherever possible. Mi Hub is proud to champion ESG on every level, whether that be externally in collaboration with our clients, where we share initiatives and work together towards our goals for a sustainable future, or internally through operations, supply chain and our ESG group. The ESG group is actioning positive change and working towards the goals to achieve carbon net zero, evolve our sustainability strategy, create a great place to work and drive our governance approach.”
Mi Hub Awarded Gold Rating by EcoVadis
Posted on 03 October, 2022
Mi Hub is among the top 5 percent of companies assessed worldwide by EcoVadis.
EcoVadis assesses various criteria across the four themes of "Environment," "Labor & Human Rights," "Ethics " and "Sustainable Procurement." As worldwide scrutiny of corporate sustainability efforts increases, companies around the world now take into consideration the EcoVadis rating of potential clients and partners.
Who are EcoVadis?
EcoVadis is the world's most trusted provider of business sustainability ratings. Mi Hub, alongside other global supply chains, financial institutions and public organisations rely on EcoVadis to monitor and improve our sustainability performance of the business and our trading partners.
Backed by a powerful technology platform, EcoVadis’ evidence-based ratings are validated by a global team of experts, and are adapted to more than 200+ industry categories, 160+ countries, and companies of all sizes.
Its actionable scorecards provide benchmarks, insights, and a guided improvement journey for environmental, social and ethical practices. Mi Hub is among 85,000 other industry leaders and businesses that collaborate with EcoVadis to drive resilience, sustainable growth and positive impact worldwide.
Mi Hub's Scorecard
The scorecard shows Mi Hub's performance in four themes: Environment, Labor & Human Rights, Ethics and Sustainable Procurement.
Benchmarks compare overall theme performance by industry/purchasing category or country.
A statement from Mi Hub on the death of Her Majesty The Queen
Posted on 09 September, 2022
"We are heartbroken to hear the news of the death of Her Majesty The Queen. We extend our deepest condolences to His Majesty, King Charles III, and all members of the Royal Family.
Mi Hub, and our brands; Dimensions, Yaffy, Affinity, and Alexandra, join the nation as we enter a period of national mourning for the loss of our longest-serving British monarch.
Mi Hub brand Alexandra has proudly supplied the Royal Household of Her Majesty The Queen for 20 years as a preferred uniform supplier. It has been an honour to hold the Royal Warrant for this notable period of time.
Her Majesty has given this country, and its realms and commonwealth, 70 years of dedication and service. Her commitment and leadership are an inspiration to us all and we are indebted to her dedicated service to this country."
- Hayley Brooks, CEO
Teddy Bears Raise £5,500 for Ronald McDonald House Charities
Posted on 09 May, 2022
Dimensions designed and crafted a pair of bespoke Teddy Bears, dressed head to toe in their own mini-McDonald's uniform. The bears were recently auctioned at the McDonald's Worldwide Convention in Florida, raising an incredible £5,500 for Ronald McDonald House Charities.
The bears were extremely popular during the convention and attracted multiple bidders. Dimensions are pleased to have crafted a further two pairs of bears which will find new homes with the competitive bidders for further donations to the charity. Thank you to all bidders and congratulations to Mike, Matthew and Dennis who are all providing new homes to their bears.
The money raised from the auction will go towards giving families a place to sleep, eat, relax, recharge, and most importantly, remain close to their poorly child. The £5,500 raised can be used to:
- Provide a House Assistant for eleven weeks: a friendly non-medical face for a family to chat, laugh or cry with after a difficult day at the hospital
- Help pay for a month of overnight security at a House, allowing families to fall asleep feeling safe and secure
- Provide a month of Wi-Fi across all Houses, enabling families to stay connected with loved ones far away via phone and video calls
- Cover the cost of accommodating a family for 220 nights!
Head of McDonald’s Relationship at Ronald McDonald House Charities UK, Jon Manley said:
“We are very grateful to Dimensions for supporting our charity with the creation of these special teddy bears. The amount they’ve raised will make a huge difference, helping to ensure that families are fully supported in our ‘home away from home’ accommodation.
“We rely on the generous support of fundraisers and companies like Dimensions, to enable us support families in their time of need.”
About the Teddy Bears
To celebrate Dimension's 30th anniversary we created bespoke anniversary bears for all our customers, each complete with their own uniform as a memento.
Image: Photograph taken during the auction at the McDonald's Worldwide Convention.
About Ronald McDonald House Charities
Dimensions has a long-standing relationship supporting Ronald McDonald's House Charities. The charity relies heavily on its generous supporters to keep families close when their little ones are in hospital.
Having a child in hospital is unimaginable for families. At Ronald McDonald House Charities UK, they ease some of the burden by providing free 'home away from home' accommodation.
The best medical care isn't always close to home, and families often find themselves travelling long distances to be with their child in hospital.
RMHC's 13 Houses across the UK give families a warm and comfortable place to rest, eat and relax, just moments away from their child's hospital ward. Their support if invaluable to families at a critical time in their lives.
Dimensions team walk 20 miles to help raise over £34,000 for The Greggs Foundation Breakfast Club.
Posted on 09 May, 2022
On Thursday 5th May 2022 team Dimensions took part in the Greggs Foundation charity walk taking in part of St. Oswald’s Way and a 20-mile challenge, helping raise £34,300!
Everybody knows the benefits of a healthy breakfast, but not every child gets one before the start of the school day. The Greggs Foundation fund over 45,000 children to access breakfast each school day to help primary school children get a nutritious start to their school day.
The challenge was a 20 mile walk along the most spectacular section that Northumberland has to offer, starting at Holy Island and finishing at Bamburgh Castle. The challenge and all those who participated helped raise over £34,000 for the Greggs Foundation Breakfast Clubs.
Team Dimensions included Commercial Director, Ian McGinty, Senior Account Manager, Kara McElhinney and Head of Design, Julie Dowman. The team walked with the group throughout the day, completing the 20 miles in 6 and a half hours.
Dimensions has been working with Greggs plc since July 2014, supplying their workforce with branded uniform. As part of Dimensions’ ongoing relationship with Greggs plc Dimensions became a Supporter of the Greggs Foundation Breakfast Club programme in 2016 with a commitment to donate breakfasts to the children who live in food insecure households at Roe Farm Primary School. Dimensions donate 7,600 breakfasts every year and throughout our partnership have donated over 45,000 breakfasts.
Dimensions is proud to be a supporter of the Greggs Foundation Breakfast Club Programme because it is a fabulous opportunity to support a school in the local community and provide those children living in food insecure households with a free breakfast every school day.
Senior Account Manager at Dimensions, Kara McElhinney said:
"I feel so lucky to have spent a day walking in our beautiful countryside supporting the Greggs Foundation and the amazing work they do. A great day was had by all and so much money was raised. This will make a real difference to so many children’s lives."
Commercial Director at Dimensions, Ian McGinty said:
"Fantastic Foundation doing amazing things for those in need-you should all be so proud of the difference you make."
Breakfast Club Manager, Lynne Hindmarch said:
" I am so grateful to all the 150 walkers who took part helping to raise such a fantastic amount that will go a long way to support children access a FREE breakfast. In particular thanks to Team Dimensions, Ian, Kara, and Julie who not only did the walk with a smile on their face (well for most part) but also supplied and printed the t-shirts we all wore. A pleasure to work with you all. Here’s to next year!”
About Greggs Foundation
Greggs Foundation is a grant-making charity which aims to build stronger, healthier communities in the areas where Greggs' operates. Their intention is to provide grant funding where it can do most good by focusing on
- Addressing issues of poverty and inequality
- Ensuring food is at the heart of communities
- Supporting local community organisations to make a real difference
Greggs Foundation distribute over £3 million per year to charitable organisations throughout England, Scotland and Wales.
The Breakfast Club Programme was established in 1999 to help primary school children get a nutritious start to their school day. Every school is provided with fresh bread from their nearest Greggs shop and a grant to support start-up and ongoing costs. To find out more about becoming a partner of the Breakfast Club Programme, email breakfastclubs@greggsfoundation.org.uk
Learn more about Greggs Foundation at https://www.greggsfoundation.o...
Gallery
Check out more photos from their day on our Instagram highlight at @dimensionsmihub.
Mi Hub Retains Coveted RSSS Shield
Posted on 09 March, 2022
We are delighted to demonstrate our continued commitment towards being a responsible PPE supplier by retaining the British Safety Industry Federation’s (BSIF) Registered Safety Supplier Scheme for the 3rd year.
As members of the British Safety Industry Federation and holders of the RSSS shield we have signed up to a binding declaration that the safety equipment we offer meets the appropriate product performance standards, is fully compliant with the PPE Directive and carries legal CE marks and certification. By displaying the RSSS shield we are illustrating our credibility, trustworthiness and expertise in safety supply and we are delighted to have retained the coveted shield following a recent audit.
In addition, on the day of the audit Sue Pattison and Michael Barker sat their final module of the Safe Supply Accreditation Course and we are delighted that they passed with exceeding marks, meaning that they have both achieved the SFJ Award Level 2 Organisation in Safe Supply in the Safety and Health Market – congratulations Sue and Michael!
Menopause: What to Wear at Work
Posted on 08 March, 2022
There are 48 symptoms that can be associated with every stage of the menopause; the most common of which are hot flushes. It is said that around 75-80% of women going through the menopause will experience hot flushes which will vary in severity and frequency, from as little as once a day to almost constantly.
Dressing for temperature is something that becomes more important the closer you get to peri-menopause, yet, this can be a problem when it comes to employee uniforms as this factor is often overlooked when designing a corporate wardrobe.
Knowing the properties of different fabrics and choosing different style combinations, can help a woman to feel more comfortable when experiencing a hot flush as well as remaining stylish during this time.
As such, the teams across the Mi Hub group are delighted to support our customers’ commitment to wellbeing and have recently designed garments with their colleagues' comfort in mind for a number of clients including a health and beauty pharmacy-led retailer, the world's largest building society Nationwide, supermarket giant Tesco and Royal Mail; launching garments into their collections that help with regulating body temperature. Let’s look at some of the design features of these ranges:
37.5 Fabric Technology
37.5 Technology allows a wearer to work either in extreme heat or cold as the technology cools or heats wearers, using revolutionary methods. One of the best examples of it being put into action was during the Lyke Wake Walk charity challenge, completed by Dimensions staff on the hottest day in June 2018, with one member of staff completing the 40-mile hike across the Yorkshire Moors in a 37.5 full suit! Complete with shirt, trousers, socks, tie, blazer and cap, the employee stayed cool throughout the hike, utilising the tech’s cooling benefits.
Lightweight Layers
Layering lightweight garments that are not restrictive and can be removed when a hot flush strikes can also help in regulating body temperature. Sally-Anne Roe, Senior Designer at Mi Hub adds: “We’ve found that more and more now, customers want the best for their employees, with many wanting as wider range of uniform options as possible, to cater for different needs, irrespective of gender. This means that uniforms with layering systems have become more of the norm, allowing wearers to self-regulate their temperature”
Breathability Features
Another way of staying cool, is by designing the garments to have breathability features, such as eyelet mesh which can be implemented for use on underarms and on the backs of garments, with breathability being the key to its successful use.
Keeping our customers looking good, is an inherent part of the business, it’s something we pride ourselves on, ‘We help people love how they look at work’ is our company motto after all! Sally-Anne concludes: “Whatever innovations we use to help regulate body temperature, we can promise that our customers will continue to look good and feel good – it’s what we do best!”
Supporting the UN Sustainable Development Goals
Posted on 23 February, 2022
During the pandemic, Covid-19 presented Mi Hub and it’s family of brands with challenges in implementing our CSR programmes within our supply chains using the tried and tested methods that we normally adopt.
However, it was important for us to maintain our strong relationships with our suppliers and continue to support already vulnerable workers in our supply chains through the uncertainty that the pandemic brought. As such, we utilised our ETI membership and partnered with other ETI members in the Business Partnerships for Global Goals (BP4GG) programme.
BP4GG is a UK Foreign, Commonwealth and Development Office (FCDO) programme which invests in partnerships with businesses to test and scale shared value initiatives that support achieving the UN Sustainable Development Goals (SDGs). The lead delivery partner for the programme was Mott MacDonald, who pivoted the BP4GG programme to create the Vulnerable Supply Chain Facility (VSCF). The VSCF is a rapid COVID-19 response facility who partnered with 20 international agricultural and garment product retailers, in eight partnerships projects across Africa and Asia.
Mi Hub were involved in the Bangladesh partnership project with garment manufacturers, helping women to earn a living, stay safe and be respected during the Covid-19 Pandemic. We also supported workers in becoming more resilient to future economic shocks and distributed care packages and supported the implementation of safe processes e.g. social distancing to support the safe continuation of production.
To see how our partnership helps to support the achievement of the UN SDGs, click here.
Mi Hub achieves ISO 31000 Risk Management
Posted on 24 January, 2022
ISO 31000 Risk Management is internationally recognised as providing the framework and process for managing risk. Mi Hub is a global workwear solutions company and is acutely aware of the potential risks in terms of economic resilience, professional reputation and environmental and safety threats.
Last year, Mi Hub put in place a robust Risk Management Framework and have been rolling out these commitments to teams across the Group. Mi Hub undertook the assessment as independent verification that the processes put in place will help mitigate risks through the effective identification and management of opportunities and threats. The assessment took 3 days during which time QMS looked at how Mi Hub utilise the Risk Management Framework to ensure it has been embedded into the culture.
Stephanie Barnard, Head of Risk and Compliance at Mi Hub said: “Risk is particularly important in the world around us at the moment following the pandemic. Having positive conversations about managing risk at both an operational and strategic level is helping us prepare for these events. Processes are important but we have also been working to embed a culture of risk so it becomes part of everyday working practice to us.”
Kim Van Deere, Consultant said: “Mi Hub Ltd. demonstrated multiple areas of best practice for risk management across all of the brands in their stable and were certificated on this basis. In the pandemic and post-pandemic era, having an appropriate business strategy to respond to new and emerging risk can be a huge differentiator. In particular, Mi Hub’s approach to supply-chain risk was well documented and understood. Mi Hub Ltd. is an organisation that has adopted a fully-integrated approach to risk at all levels of the business, and is committed to empowering staff to consider how to mitigate commercial, reputational and strategic risk as part of day-to-day operations.”
When asked what this means for customers, Hayley Brooks, Chief Operating Officer at Mi Hub said: “For our customers, it means that we have carefully considered how we will manage threats to our business so we can strive to continue to provide the exceptional levels of service regardless of what happens. It can give them the comfort that we are prepared to deal with issues if necessary. However, this is only the beginning of our journey and now that we’ve got the right building blocks in place, we are looking forward to further embracing risk and embedding best practice for risk management into our culture.”
NHSS & Dimensions Sustainability Initiative
Posted on 14 January, 2022
NHS Scotland and Dimensions Work in Partnership to Help Deliver A Sustainable Future
NHS Scotland’s ambition is to become a service which is both environmentally and socially sustainable by working in partnership with local communities, local authorities and other public bodies, third sector organisations and their suppliers.
As part of their drive to achieve Net Zero by 2040 NHS Scotland approached their uniform partner Dimensions, to see how they could work together on a number of projects that would help reduce their environmental impact.
Dimensions has a 5-year Corporate Social Responsibility plan, where they are committed to constantly challenge themselves to find sustainable solutions for their clients and were delighted to accept this challenge.
The first initiative that the team will deliver in 2022 is to reduce plastic packaging by 50% by offering twin packs instead of single packs, with further initiatives being discussed for future implementation.
Dr Jane Hopton, NHS Lothian Sustainability Lead, said: “This initiative was prompted by one of NHS Lothian sewing room supervisors who noticed the waste and asked the question about why items were in single packs.
“It’s a great illustration of how NHS Staff can support a greener NHS by looking again at their daily work, spotting the opportunities for change and persevering. Starting on the pathway of reducing the plastic packaging of NHS uniforms is a positive step for 2022 and for NHS Scotland and its Climate Emergency commitments.”
Paul Hornby, Head of Strategic Sourcing and Commercial, National Procurement, said: "NHS Scotland are prioritising all activities to reduce our environmental impact and meet the Net Zero target by 2040 and really need our many suppliers to help and support us on this journey.”
Mr Hornby added: “We really value the work of suppliers throughout the duration of their contracts to continually work and support our goals and are delighted that Dimensions have embraced this approach and are now embarking on a series of significant projects throughout their supply chain. This will directly have an impact on supporting our targets and contributing to our overall goal. We will continue to partner, support and celebrate with them as we proceed on this journey."
Happy to Help
Posted on 14 January, 2022
We were delighted to support Tesco in making a toddler’s dream come true by making a mini custom-made uniform!
The tiny tot from Nottingham is obsessed with the supermarket and was given the chance to 'work' on the tills at a local store, so when Tesco asked if we could make a mini uniform we were more than happy to help!
Register Safety Supplier
Posted on 18 November, 2021
We are delighted to renew our BSIF membership and are proud to be in our 3rd year as Registered Safety Suppliers.
On renewing our membership, Andrew Smith, Head of Compliance & QA said: "The BSIF audit members annually, which means our PPE/Safety products are subject to annual spot check testing to check for ongoing compliance and we are also audited through a compliance protocol to ensure our products are delivered to our customers in accordance with the latest PPE Regulation 2016/425. As part of our membership, our staff undertake a level II publicly recognised OFQUAL/BSIF qualification in PPE/Safety and we are looking forward to fully embracing the benefits that the membership brings into our company."
Making Transport Inclusive
Posted on 09 November, 2021
Dimensions is one of the leading suppliers in bespoke corporate clothing and proud to have been supporting Abellio London Bus with their uniform provision for almost 10 years.
As part of Abellio London’s commitment to creating a workspace that supports diversity and inclusion, their uniform has been gender neutral for several years, with little difference between the male and female collection. Conscious that not everybody identifies with an individual gender, and that some people’s identity can be fluid, for the launch of the new driver uniform in 2022, Abellio London wanted to minimise any existing barriers, which may prevent drivers from selecting the uniform they genuinely wish to wear, and tasked Dimensions to make improvements to the ordering process.
Recognising the rise of gender fluidity, (which has brought about an emphasis of the importance of being comfortable in your own skin), and through the use of technology, Dimensions developed their online ordering portal Detail in order to be able to provide gender neutral wardrobes. As such, the online order capturing process for Abellio London has therefore opened up the previous male and female collections to all drivers, regardless of whether they are cis gender, trans or non-binary.
Lawrence Wilson - Deputy Operations Director, said: “For this launch we made it easier for all colleagues to order items that would previously have been restricted to a specific gender. When they make a selection, they are no longer directed to only ‘male’ or ‘female’ categories. Instead, it is possible to make a selection from the entire uniform collection. This has been a positive step towards creating an inclusive environment in which to work and we are delighted that Dimensions could support us with this workplace diversity and inclusion initiative.”
Dimensions Steps Back in Time to Support Greggs’ Breakfast Club Programme
Posted on 11 October, 2021
Dimensions has been working with Greggs plc since July 2014 and are proud supporters of their Breakfast Club Programme.
As such, the team at Dimensions recently joined Greggs Foundation on their Step Back in Time walk to raise funds to support their breakfast club schools.
Led by experts North East Guides, the walk through the beautiful scenery of Northumberland’s National Park was just over 10 miles, and was a real ‘Step Back in Time’ passing old hill forts and settlements and a medieval village.
Lynne Hindmarch, Greggs Foundation Breakfast Club Manager said: “At times it felt like monsoon season had descended upon us but the joy and laughter that was apparent throughout the day got us all through – that and a Greggs treat!”
Ian McGinty Dimensions’ Commercial Director said: “It was great to get involved with the Step Back in Time walk. From the donations received, the breakfast club can give over 57,000 children a free breakfast each school day.”
If you would like to support the Greggs’ Breakfast Club Programme and help to provide a child with a free breakfast, click this link: https://greggs.enthuse.com/cf/step-back-in-time
Gallery
What is the future of uniform?
Posted on 23 August, 2021
Coronavirus has changed the world in which we live and 2020 will undoubtedly be a standout year in history with regards to the scale of change that we have all encountered; at home, at work and at play.
Throughout the pandemic, people have sought comfort in being part of a community; we have clapped for the NHS, celebrated Captain Tom Moore’s phenomenal achievements and supported our frontline workers.
Part of this comfort has been seeing a familiar uniform, whether that has been a local postie, a food delivery driver, supermarket staff or other essential workers. Indeed, during lockdown we asked, ‘what does uniform mean at this time?’ and the response was that a uniform gives reassurance, a sense of security and a feeling of certainty at an uncertain time.
But with brands looking to revise their business models, reduce costs and implement change transformation initiatives, what does this mean for the future of uniform?
To understand this further, we undertook a survey to gather views of both wearers and customers - let’s look at the 3 areas that were highlighted:
1. Customer Experience
Our survey revealed that 8 in 10 people believe that the way staff are dressed has a direct impact on the customer service they provide, therefore, it is clear that uniform plays a key role in helping teams to deliver world class customer service.
In our article the relationship between looking good and giving great customer service, we discuss the well-established thought that looking good helps people to feel confident, happy and maintain a positive outlook, which is crucial for staff when they are interacting with customers all day.
When staff wear a uniform, it portrays a united brand image, which indicates to customers that they will receive a consistently good experience from all employees, no matter who they interact with.
With the landscape becoming increasingly competitive, providing an exceptional customer experience will help you to stand out from the crowd and our research shows that how teams are dressed has a direct impact on this.
2. Employee Engagement
The factors that employees value and look for in a job, change over time in response to cultural events and economic factors. At the time of change, many people reassess their work/life balance and challenge their future direction.
According to Glassdoor, the average employer spends £3000 and 27.5 days to hire a new employee in the UK, so focusing on employee engagement and retaining existing staff is a key focus at this time.
7 in 10 people surveyed said that they had worn a uniform to work and the majority liked wearing one. Many stated that it was great to feel part of a team and they were proud to be seen as part of a successful company. Being part of a team creates a sense of community which boosts morale and productivity; a happy team is a successful one!
Other reasons given as to why people like to wear a uniform included that it saved time not having to decide what to wear each day, as well as not having to spend their own money on a work wardrobe. With HMRC currently conducting investigations into organisations, whose uniform policies don’t comply with National Minimum Wage Regulations, providing a uniform is more important than ever before.
Our survey also found that people like wearing a uniform because it looks professional and gives them confidence so that they are “happy to do the job!”.
3. Brand Identity
71% of those surveyed said a uniform is important to a brand’s identity and with markets becoming even more competitive than before the pandemic, it is going to be more important for a brand to stand out from the crowd.
A bespoke uniform that is exclusive to you and as unique to your company as your brand values are, will ensure that your brand stands out for all the right reasons! A branded uniform is also a brand touch point on the move, as research shows that 95% of uniform wearers wear their uniform when travelling to and from work.
81% of respondents said that the most memorable aspects of a uniform are its style and colour. If an organisation brands itself effectively, it is not unusual for a colour to spring to mind instantly when someone mentions the brand’s name. There are colour associations to consider when designing your uniform which is discussed in our recently published guidelines the influence of colour.
No matter what style and colour you finally choose, the most powerful uniforms will always be those that portray your brand identity and values accurately.
So what about the future of uniform?
97% of respondents said certain professions, that are people facing, will always need a uniform; including retail, supermarkets, hospitality, airlines, banks, postal & delivery services, military and emergency services.
When looking 20 years ahead, 72% of respondents said the uniform of the future will be more casual, with an increased use of technology, sustainable fabrics, and have the ability to personalise elements to demonstrate a person’s individuality.
It is undeniable that we are in a period of change, but our research clearly shows that a uniform not only plays an important part in delivering world class customer experience, but in employee engagement and brand identity too.
So, the future is clear that uniform is here to stay, but what will you do to stand out from the crowd?
Dimensions to deliver a new uniform for Royal Mail
Posted on 14 June, 2021
Dimensions is set to deliver one of the largest rollouts in corporate clothing history with a new uniform for Royal Mail
Dimensions has been working with Royal Mail since 2007, supplying their workforce with branded uniform and, following a competitive tender, Dimensions has secured the rollout of a completely new uniform across the Royal Mail network.
The working wardrobe has been exclusively designed for Royal Mail with the wearers in mind; a uniform that is not only a striking design, but one that meets the functional needs of the individual, irrespective of age, gender, body shape or job role.
To understand the needs of the wearer, the team at Dimensions firstly conducted in-depth research through a number of roadshows, visiting a number of Royal Mail sorting offices and mail centres throughout the UK and talking to wearers about their needs and aspirations for a uniform. In addition, members of the Dimensions team also accompanied delivery staff on their walking routes, gaining precious insight into the day-to-day challenges and needs of the wearer.
To ensure Dimensions designed a uniform that not only considered the wearers’ needs, but also the different environments and the performance needs for each job role, they engaged with Martin Haines, an expert in Biomechanics and Sports Physiotherapy to many well-known athletes and sports personalities. Martin’s expertise in biomechanics led Dimensions to understand how to improve the movement and comfort of a person using the right fabrics and design details.
Posties were nicknamed “robins” in the late 1880s because of their bright red uniforms and wearer feedback showed that 97% wouldn’t change the colour, so it was important that the iconic red was incorporated into the design as well as keeping the iconic shorts, albeit a reengineered design.
Dimensions were delighted to welcome Simon Thompson, Royal Mail CEO to their head office so that he could understand the journey that the team have been on together, as well as reviewing the final designs and signing off the collection for the rollout. To learn more about the visit, you can watch the footage filmed for RMTV.
So, when will you see the new uniform? Well, the Victorian posties were responsible for robin’s appearing on cards at Christmastime as artists often illustrated the delivery of letters and to symbolise the mail carrier one artist drew a robin with a card in its beak, so it’s no coincidence that you will start to see the new uniform from December!
Dimensions supports KFC’s #GBSpringClean Campaign
Posted on 08 June, 2021
Keep Britain Tidy is an organisation set up to inspire people to eliminate litter now and for future generations. With many having rediscovered the beauty of the UK throughout the pandemic, this year’s Great British Spring Clean, running from 28th May to 13th June 2021, aims to encourage us to show some love for those special places that helped us through lockdown.
As Supporting Partners, KFC UK & Ireland is on a mission to tackle litter and have launched a number of initiatives. On Tuesday 1 June, KFC kicked off this activity and the start of the Great British Spring Clean by sending its restaurants’ teams across the country on a nationwide litter pick.
Dimensions were delighted to support this initiative by providing KFC team members with high visibility vests and also encouraged staff at their Derbyshire headquarters to join the #MillionMileMission.
Phil Harland, Director of Client Services said, “Dimensions has an environmental team and a number of #LitterHeroes who do litter picks around the local area to help improve the environment, so we were delighted to be able to support KFC’s mission by providing their team members with hi vis vests. KFC’s campaign is a great initiative to reduce litter and help Keep Britain Tidy reach their million-mile target.”
To find out more about the #GBSpringClean and how you can support this initiative, visit: www.keepbritaintidy.org/gbspringclean
Dimensions funds 30,000 breakfasts
Posted on 07 June, 2021
Dimensions supports Greggs Breakfast Club programme by funding 30,000 breakfasts at Roe Farm Primary School
Dimensions has been working with Greggs PLC since July 2014, supplying their workforce with branded uniform. As part of Dimensions’ ongoing relationship with Greggs PLC Dimensions became a Supporter of the Greggs Breakfast Club programme in 2016 and with commitment to a further 2 years of funding will have donated a minimum of 30,000 breakfasts to the children who live in food insecure households at Roe Farm Primary School.
Lynne Hindmarch, Greggs Foundation Breakfast Club Manager explains the current issue of food insecurity: “Food insecurity is a major issue in the UK and it is shocking to think that not every child in the country has access to breakfast. One in three (4.1 million) children live in poverty in the UK, with an estimated 2.5 million living in food insecure households. Our support has never been more needed due to COVID -19 and the challenges this brings. To date Greggs Foundation support 600 school breakfast clubs nationally, over 39,000 pupils each school day, 7.1 million breakfast a year!
The Breakfast Club programme is funded by Greggs Foundation as well as a growing number of business partners. Our partners are critical to the success of this programme and very important to us. Each business will bring their own particular skills to the scheme and by coming together we share and learn from each other. Partners value us sharing our experiences and supporting them to take a more active, responsible role in supporting the communities where they operate. A huge shout out to Dimensions for playing their part and supporting the children attending Roe Farm Primary, we really could not do it without the wonderful partnership we have developed”.
Helen Weston, Head Teacher at Roe Farm Primary School comments: “The funding support we receive from Dimensions it a real benefit to the children as it enables those who attend to receive a healthy and nutritious breakfast that sets them up for the day ahead. They are able to try a range of different healthy breakfasts to fuel their brain ready for learning.”
Dimensions is proud to be a Supporter of the Greggs Breakfast Club because it is a fabulous opportunity to support a school in the local community and provide those children living in food insecure households with a free breakfast every day.
To find out more about becoming a partner of the Breakfast Club programme, email breakfastclubs@greggsfoundation.org.uk
ISO Accreditations
Posted on 21 April, 2021
ISO 45001:2018
We are delighted that our Logistics Centre has achieved certification to the international standard for Occupational Health & Safety, ISO 45001:2018.
On the 1st of March, the Logistics Centre embarked on the 5-day long certification process comprising of a stage one (documentation) and stage two (implementation) audit being conducted by our chosen certification body ACM-CCAS.
ISO 9001:2015 & ISO 14001:2015
March also saw the recertification assessment of the Logistics Centre to the requirements of the Quality Standard ISO 9001:2015 combined with a surveillance assessment for Environmental Management, ISO 14001:2015.
The outcome of this assessment was continued certification on both standards.
Dimensions Retain Coveted Registered Safety Supplier Scheme Shield
Posted on 19 April, 2021
We are delighted to demonstrate our continued commitment towards being a responsible PPE supplier by retaining the British Safety Industry Federation’s (BSIF) Registered Safety Supplier Scheme.
As members of the British Safety Industry Federation and holders of the RSSS shield we have signed up to a binding declaration that the safety equipment we offer meets the appropriate product performance standards, is fully compliant with the PPE Directive and carries legal CE marks and certification. By displaying the RSSS shield we are illustrating our credibility, trustworthiness and expertise in safety supply and we are delighted to have retained the coveted shield following a recent audit.
Face Coverings - Did you know?
Posted on 21 January, 2021
With Ministers said to be debating whether to enforce stricter measures during lockdown 3.0, with masks potentially being required outdoors, we have put together this handy infographic on some key facts.
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Face Coverings InforgraphicDon’t get caught out in the cold
Posted on 14 January, 2021
With the Met Office issuing an amber weather warning for snow, we caught up with our Design team to ask their advice on how to keep warm in the extreme cold.
Layering
For those who have to work in cold conditions, both outside in the elements and inside in freezing conditions, it’s important to ensure that they keep warm and comfortable to allow them to carry out their job roles, but a big bulky coat isn’t the answer to keeping warm because the padding is too restrictive.
A key technique to keeping warm in cold conditions, is layering - which dates back to the use of thermal wear, a traditional way of retaining heat. Layering is important as it gives the user a form of temperature regulation. The wearer also has a choice and can address their individual needs by wearing what is comfortable to them.
Base layers are very popular, as they are the modernisation of traditional thermal wear that people used to wear. Base layers are beneficial because they are close to the body and can keep the wearer warm, whilst also being lightweight, allowing plenty of movement.
Sweatshirts are a great way to layer up with for extra warmth, and can act as a mid-layer between a polo shirt and a jacket. Drivers often prefer gilets as they allow greater flexibility and arm movement while keeping the body warm.
Fleece-lined headwear and gloves are also important for those who work outdoors for most of the day, as over half of the average person’s heat is lost through the head.
Breathability
Breathability is another factor to keep in mind. Layering will keep a wearer warm, but it is important to include ventilation panels and zips within the garments so they are breathable.
Technology
Technology is changing the face of outerwear too, with revolutionary jackets that have charged panels inside them, which can be activated at the touch of a button and are powered by portable chargers, allowing garments to provide heat for the wearer.
These are coming more and more into the marketplace now, and are being refined so that they are accessible for mass wearers.
So, don’t get caught out in the cold this winter, get in touch to find out more!
Supporting the Woodland Trust
Posted on 17 December, 2020
In a year where we have gone through so much change, and many have rediscovered the beauty of the UK, this Christmas we have dedicated an acre of trees at Londonthorpe Wood, Lincolnshire, to support the The Woodland Trust in their campaign to protect our countryside’s flora and fauna.
How to Guide - Washable Face Masks
Posted on 15 December, 2020
A new survey has found that nearly 70% of those who wear disposable masks are unaware they are single-use plastic and with 102 million masks being binned each week, we are being urged to use reusable face coverings.
To help you care for your face coverings, we’ve put together a downloadable how-to-guide on how to clean your face masks, which should always be cleaned between uses.
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How-To-GuideSustainable Solution to Plastic Pollution
Posted on 18 November, 2020
Today, single-use plastics account for 40% of the plastic produced every year, with some taking over 400 years to biodegrade. Around 70% of all litter in the sea is plastic and it is estimated that the amount of plastic in the sea will treble by 2025.
Asda has recently showed their commitment to tackling plastic pollution and helping their customers to reduce, re-use and recycle by launching their first sustainability trial store in Middleton, Leeds. Dimensions was delighted to help make Asda’s project a reality by providing colleague uniforms made from 100% recycled material.
Commenting on the project, Hayley Brooks Dimensions’ Managing Director said: “We were delighted to be able to support Asda’s Creating Change for Better programme by providing uniform for their first sustainability store.
We are excited about using this innovative sustainable solution as it not only prevents plastic from going into landfill, it reduces our use of petroleum as a raw material for our fabric requirements, and therefore lowers our overall carbon footprint.”
Dimensions is eagerly waiting for the feedback about the uniform from the colleagues at the Middleton store because if the garments are well received, Asda will roll these out as standard which is a potential saving of over 30 tonnes of plastic a year!
Suzie Hardy, Asda’s Sustainability Manager for Plastic & Packaging said: “We know that sustainable fashion and garment sourcing is something which our customers and colleagues are really passionate about and it’s why we have really focussed on George for Good in Middleton, which highlights our sustainable sourcing commitments. It’s fantastic that we’ve been able to go one step further from being able to offer sustainable garments through George and with the support of Dimensions, our colleagues are now wearing uniforms made from 100% recycled materials, it really confirms our commitment to sustainability across all part of our business and operations”.
Brexit Frequently Asked Questions
Posted on 10 November, 2020
With the UK set to transition out of the European Union on 31 December 2020, along with many UK companies, Mi Hub has been working hard to ensure that business will continue as normal and that our services will not be impacted. We appreciate that the detail around Brexit can be complicated so we have set out the steps we have taken in preparation and answered some of your frequently asked questions.
We will continue to review our position as more information is provided by the UK Government, but if you have any further queries, please don’t hesitate to contact your account manager. In the meantime, please stay connected with us via our website and social media channels.
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Brexit StatementSage Advice on Face Coverings
Posted on 19 October, 2020
Face coverings are now mandatory in a number of settings including retail, hospitality and when travelling on public transport, along with a growing number of indoor spaces too such as banks, museums and post offices, but according to a report by the Scientific Advisory Group for Emergencies (SAGE), only 12% of us are washing reusable face coverings correctly, with 34% of us wearing them more than four times before washing them. Additionally, more than 50% of us who wear disposable face masks are using them numerous times, instead of disposing of them after use.
To help you care for your face coverings, we’ve put together this how-to-guide on how to clean your face masks, which should always be cleaned between uses.
It is recommended that you change your mask every 4 hours and take into consideration a daily commute so should have a wash, wear and a spare as a minimum.
If you are using a disposable face mask, which isn’t made to be washed after use, it should be removed and disposed of carefully; the Government has published guidance on how to dispose of your face mask appropriately.
Gallery
If you want to know more about caring for your face coverings, email marketing@dimensions.co.uk today!
Considerations When Choosing a Uniform Partner: Multi-Site Global Sourcing
Posted on 16 September, 2020
Dimensions was the first corporate wear company to source extensively off-shore and as a result, we have developed an established multi-site global sourcing chain, which has been producing quality garments for over 20 years. With the advantage of not having to support our own manufacturing facilities, we can select the best location to manufacture each product, whether that be formal suiting, corporate casuals, knitwear, work wear, PPE or accessories.
Using our knowledge and experience of managing international supply chains, we have formulated the following guide on what to look for when choosing suppliers for corporate clothing manufacture.
There are a number of factors that should influence strategic direction when choosing suppliers, including:
• Ethical considerations
• Availability of skilled and reliable partners
• Technical ability
• Relationship of fabric source to sewing point – including logistics
• Pricing – including quota and duty
Ethical Considerations
Dimensions is a member of the Supplier Ethical Data Exchange (Sedex), which provides a secure database for companies to store and share ethical data, including self-assessment, audit reports and corrective action reports. We were the first corporate wear company in the UK to be a fully registered member of the ETI (Ethical Trading Initiative) and through our membership, we encourage and work with strategic partners to strive for improvements in health and safety and labour standards.
Employing a strict policy of only using approved suppliers, ensures that standards are maintained which are in line with both the corporate wear provider and clients’ expectations. All potential suppliers should have a complete audit undertaken before they can become listed as an approved supplier.
Our suppliers undergo a rigorous accreditation process, which includes a full factory evaluation and regular audits to SMETA (Sedex Members Ethical Trade Audit) guidelines. This certifies that production workers are employed in a safe working environment, that health and safety standards are adhered to and that ethical and environmental standards are maintained. Having members of your Sourcing and Technical teams onsite within manufacturing locations on a regular basis, can provide further assurance that working conditions are in line with your expectations.
Availability of Skilled and Reliable Partners
Inspections should be carried out on a regular basis against agreed key performance indicators on development, pricing, delivery and quality. Suppliers should also undertake a formal audit every 12-18 months.
As part of the annual audit process, it is advisable to check that the supplier has either full ISO 9001 accreditation or has adopted the appropriate processes and procedures to gain such accreditation. Suppliers should adhere to Oeko-Tex® Standard 100, which is a global uniform testing
and certification system for textile raw materials, as well as intermediate and end products at all stages of production. All mills should also be Oeko-Tex® certified where possible.
Suppliers should all be issued with a Quality Manual, which outlines the procedural requirements of working with you as the corporate wear provider. If you retain full responsibility for the systems that are in place, it ensures that all products are manufactured to an agreed quality standard. By building long-term relationships with strategic partners, it encourages suppliers to provide the high levels of quality and services that your clients expect of you.
Technical Ability
The nature of corporate clothing supply requires a high degree of flexibility from its supply chain. Suppliers should be able to manufacture a single garment, as well as control larger production runs, whilst a dedicated Special Order unit can manufacture small order quantities of up to 500 units.
A dedicated Rapid Response line should deal with special, made to order garments which can be manufactured within two weeks, with fabric trims held at the factory and patterns received electronically.
This flexible approach to the manufacture of garments ensures that clients receive a high level of service, by eliminating or substantially reducing lead-times to order fulfilment.
Relationship of Fabric Source to Sewing Point
It is advantageous to establish proven routes for specific fabrics, and position manufacturing in countries and factories known for their expertise in specific garment types. By aiming to locate manufacture as close to fabric source as possible, it minimises transport cost, time and environmental impact. Where appropriate, it is also possible to purchase ‘fully factored’ garments, which allows more focused control and quicker response. Keeping up to date with changes in technology and fabrication also presents opportunities to clients for improving quality or product re-engineering, for added value.
Pricing
When it comes to pricing, establishing primary and secondary sources of supply for all fabric and product purchases, ensures that you maintain a competitive approach and allows flexibility within the supply chain. In addition to this, by continuously benchmarking against some of the world’s leading businesses, you can keep up to date with the best market pricing available - not only on product, but also shipping, duty benefits etc.
This guide has been formulated on the basis of our experience in managing multi-site, global sourcing chains over 20 years, but the considerations are not limited to the advice given. Priorities will inevitably vary depending on your needs and sourcing strategies should be adjusted accordingly.
Industry Leaders Report - Implications of Covid-19
Posted on 14 September, 2020
The Professional Clothing Industry Association Worldwide recently contacted Hayley Brooks, Managing Director of Dimensions to discuss the implications of COVID-19 over the next 12 months.
What do you think will happen over the next 12 months? What major shifts / changes can we expect?
It is no doubt that the pace with which COVID-19 appeared has challenged even the most resilient businesses as they have had to adapt and respond to a rapidly changing marketplace. The next 12 months will inevitably require organisations to adopt a more agile workplace; utilising technology and digital platforms to conduct the basics of business and relationship management.
Textile and Apparel supply chains have felt a demand shockwave that will undoubtedly be felt for a significant period of time. From fabric production to garment manufacture, some factories have ceased production completely whilst others have seen huge spikes in demand.
The need to provide reliable, quality products will continue to be a focused requirement, but linked to the stringent environmental and ethical standards that cannot be compromised. There can be no doubt that the management of the supply chain, to ensure appropriate compliance and certification, is essential for brand management.
Forward looking organisations will be building on the strong teams that have helped navigate through this pandemic, pushing forward their brand presence as they see their weaker competitors flounder.
COVID-19 is likely to test the ability of every CEO in every sector. What attributes do you think will be important in regard to your own ability to manage your organisation through COVID-19 in 2021/22?
We are a strong, trusted and resilient brand that has demonstrated its ability to react and move with pace in this crisis without compromising any of our due diligence or attention to detail.
The culture within the business is what I believe delivers its inherent strength and this unique quality shines throughout the organisation. My role is to listen to my clients, staff, suppliers and shareholders and be open minded to adapt and change with their needs. I am hugely passionate about not only my business but also the market place that we operate in. We will navigate our way through the coming period with clarity and purpose that will support the future plans for all my clients.
What do we need to do differently as sector to ensure we maximise the health of the sector over the course of 2021/2022?
We have to be clear about the important part the corporate clothing world plays in almost every brands’ existence. From the clear identification of employees to each other and consumers, to the protective elements corporate clothing incorporates, a ‘uniform’ is a critical building block in many businesses strategy.
The industry has to collaborate to ensure that the value of environmental and ethical suppliers, the agile supply chain and the detailed analysis that goes into providing corporate wear garments is recognised and appropriately valued. There are no corners to be ‘cut’ in supplying good quality, ethically sourced, corporate clothing that protects and enhances the wearer.
The decision cannot be made on the price! Moving forward from COVID-19 there will be a requirement for specification changes, there will be a need to ensure that wearers are appropriately dressed and have sufficient garments to enable them to rotate, clean and manage a working wardrobe.
The sector will benefit from maximising the use of innovative IT solutions in the service offer. As the process to purchase garments within retail changes to be compliant with the new environment, then so will the service elements offered in the corporate clothing world; what employees see in retail will be expected in their corporate clothing program.
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PCIAW Voice ArticleLessons Learned from Covid-19
Posted on 07 September, 2020
Mi Hub’s Logistic Centre, based in the East Midlands, covers 630,000 sq ft and dispatches up to 20 million garments per year for the group’s three corporate apparel brands; Dimensions, Alexandra and Yaffy.
Mi Hub is one of the world’s leading suppliers of corporate clothing solutions, supplying garments and PPE to key workers across the globe. So, when faced with the COVID-19 crisis, Mi Hub’s Steve Cassapi FCILT, knew that he needed to employ decisive leadership and effective communication to ensure operational efficiency and guarantee that vital uniform and PPE would still reach essential frontline workers.
At the start of the crisis Cassapi and his team began operational planning which resulted in a comprehensive COVID-19 operational response strategy paper. Commenting on the initial response, Cassapi said: “Communication is key at the LC, especially as part of our Lean Six Sigma way of working, so it was imperative that we had a robust plan of action that we could communicate to our teams right from the start of the pandemic.
A number of measures were put in place immediately to allow the teams to work effectively, but more importantly to allow the teams to work safely. A good practice document was issued to all staff along with a key worker letter to allow people to travel to work.
We adhered to the two-metre social distancing guidelines and ensured the clocking in areas were marked with distance control zones, along with creating two-metre separation zones in the packing facilities and other functions where the job is static, as well as all key activity areas and office support functions.
To allow circa 150 people to work on site safely throughout the period meant we needed to think differently. We maximised our multiple shift patterns to spread labour more evenly, even working the Bank Holidays! We reduced the canteen capacity reduced by 50%, adjusted break times and increased outdoor seating availability.
Our cleaning strategy was altered with key focus areas and hand gels, gloves, masks and anti-bacterial wipes were provided in all key activity areas.”
The Logistics Centre found it easy to implement their response plan as it works on the principles of 5S, so the base line disciplines were already in place. With communication being key, weekly and daily briefs were already in place which are provided to all the team by ways of Leadership team briefs, regular updates on Operational Excellence boards and email communication.
By adopting the Lean Six Sigma principles to the response planning process, attendance issues were minimised where after week two of lockdown the attendance levels were in line with the previous three years and there were no confirmed Covid-19 cases.
When asked if there had been any lessons learned from the pandemic, Cassapi said: “Absolutely! There are five key areas of best practice that we will take forward.
Firstly, the LC Leadership team will promote greater flexible working patterns and certain job roles that can work from home will do so more often. Not only will this new way of working benefit our people, it will improve our environmental impact too.
The operational shielding screens at packing areas will stay in place as well as the temperature checks for all staff entering the building; this will help with seasonal illness and presenteeism.
A key take away for us is our workflow management. We altered workflows within the WMS to prevent labour bottle necks and we will continue to look at this is a different way along with production scheduling.
We will be re-assessing our SLA’s and KPI’s in line with the tolerance shown during this period.
And last, but certainly not least, we will continue our investment in cross-training and L6S people development as this has been our greatest strength during the crisis to allow us to deal with extreme variable demands.”
Celebrating International Day of Charity
Posted on 05 September, 2020
Fundraising is a major part of our culture at Dimensions and our Corporate Social Responsibility (CSR) agenda continually evolves so that we can be good neighbours in the communities in which we work.
Each year our employees are provided with the opportunity to nominate and vote for charities that are close to their hearts on a local, national and international level. We hold fundraising days and take part in organised charity events, such as the Lyke Wake Walk; since 2015 we have raised over £115k for charity!
During the pandemic, we have been able to continue our charity activity and we have been able to support our customers’ charities too. Some of our colleagues have also used their time during lockdown to volunteer in their own community.
We have also been able to support our overseas communities; our team in Bangladesh donated food packages to the families of the students of the Glory Friendship Social Welfare Organisation schools; three schools in the slums of Dhaka, which provide education for the poorest children.
On International Day of Charity, it’s a fantastic opportunity to thank all of our colleagues for their continued efforts in supporting our communities as they play an active role in helping us to be good neighbours, both at home and away.
#NationalBowTieDay
Posted on 27 August, 2020
A bow tie is more often than not worn at a black tie event or formal occasion, but with an array of colours, patterns and designs available, why not be different and wear a bow tie to celebrate an under-appreciated accessory on National Bow Tie Day!
Bow ties have been worn by many recognisable names throughout history: James Bond, Winston Churchill, Groucho Marx, Marlene Dietrich, Stan Laurel and the Playboy Bunnies to name but a few! Many people however, are unaware that the bow tie originated among Croatian mercenaries during the Thirty Years' War of the 17th century for practical purposes; the Croatian soldiers used a scarf around the neck to keep the collars of their shirts together.
When French soldiers brought back cravats (derived from the French for "Croat") at the end of the Thirty Years War in the early 17th Century, the upper classes in France adopted the accessory and fashionistas experimented with how best to tie the short scarf which resulted in the birth of the bow tie.
The bow tie flourished in the 18th and 19th centuries and became known for its form rather than its original function. In 1886, a tobacco tycoon Pierre Lorillard wore one with his new style of formal wear to the Tuxedo Club and the black-and-white look became a timeless style statement in the world of fashion.
The bow tie continues to be a style statement in the modern world too and it can be worn by anyone, irrespective of age, gender or body shape; your pampered pouch can even wear one too!
Dimensions named in Top 100 Companies in East Midlands
Posted on 13 August, 2020
The East Midlands Top 500 Companies 2020 is a new index which celebrates the business success of the East Midlands as a region with a strong, diverse and resilient range of companies. For the first time, it makes clear the range and strength of businesses within Derbyshire, Leicestershire, and Nottinghamshire and Dimensions is delighted to be listed in the Top 100 companies.
Professor David Rae, Director of the Centre for Enterprise and Innovation, said: “These businesses are at the heart of the East Midlands economy and are high on the list of those most likely to drive growth and create jobs in the future. Their prosperity affects not only their workforces, supply chains and the communities around them, but ultimately everyone in the region.”
Hayley Brooks, Dimensions Managing Director, said: "We are delighted to be named in the East Midlands Top 500 Companies. It's a great opportunity for me to say thank you to the amazing team at Dimensions for all their hard work, passion and commitment!"
Loving your Uniform… Care Labels Explained
Posted on 10 August, 2020
Whatever line of work you are in, it is probable that you wear some form of uniform – whether that be a suit or overalls, an apron or a polo shirt. Uniforms are made up of garments that we must wear on a regular, if not daily, basis. This means it is essential that you know how to take care of your uniform appropriately, to ensure that it lasts for as long as necessary.
Not only do your uniform garments need to last, but they need to keep looking fresh and smart in order to continue representing your brand to the highest standard; whether that be the brand of the company that you work for, or your own personal ‘brand’. Make sure that you show your uniform the love that it deserves with our guide to looking after your clothes…
Nearly all garments now contain care labels with advice on the most effective ways to look after clothes to ensure that they last, but the meanings of the symbols are still not widely communicated or understood. This means that unfortunately, clothes and uniforms in particular, do not always last as long as they should. To help with this, we have compiled guidelines on how to get the most out of your uniform, with a symbol-by-symbol explanation.
Is there anything I should know before washing my uniform?
When it comes to washing your uniform, we advise that you wash shirts, tops and polo shirts after each wear, in order to limit the damage that perspiration can cause to fabrics. Most other garments do not need cleaning after each wash unless they are visibly stained, in fact, washing items after each wear unnecessarily can damage the shelf life of the garment as it can subject the garments to needless wear and tear.
Always separate lights from darks to prevent colour running and if possible, divide by fabric type as well. With all garments, we recommend fastening the garments in whatever way necessary in order to prevent stretching and to protect the rest of your laundry, as open zips can be quite damaging to other garments. It is then a good idea to turn the clothing inside out to ensure that they hold their colour and wash clothes on a cooler cycle in order to prevent fading.
Most garments now, including suiting, are machine washable which means that the need to dry clean is limited. This is beneficial for the shelf life of your uniform as the strong chemicals used in the dry cleaning process can affect that, but it can also be an expensive process!
What about drying it?
When it comes to drying your clothes, it is advisable to air dry them rather than use a tumble dryer, as it is gentler on clothing and can also prevent shrinking. Once dry, you are better to steam your clothes rather than iron them as it is less damaging. Invest in a steamer or for a less costly alternative, it can work just as well to hang the garments that you want to remove creases from in the bathroom while you have a hot shower.
What is the best way to store my garments?
When it comes to storing your uniform, lighter fabrics, or those that are more liable to creasing, should be hung up in your wardrobe on good quality hangers – either wooden or velvet. Plastic or wire ones tend to be weak and do not support the shaping of the garments.
However, try not to hang too much in your wardrobe, or this will lead to creasing if your clothes are packed too closely together. Instead, fold heavier items such as knitwear and denim and store them on shelves or in drawers, so that they keep their shape for longer.
Whilst this advice has been formed on the basis of research, these are guidelines only. You should always follow the specific wash care instructions on your garments, in order to care for them properly and make them last as long as possible. Take a look at our guide to wash care symbols here for further help.
For more information or advice on how to show your uniform the love that it deserves, please email marketing@dimensions.co.uk.
The Influence of Colour
Posted on 28 July, 2020
If an organisation brands itself effectively, it is not unusual for a colour to spring to mind instantly when someone mentions the brand’s name. For example, if someone mentioned ‘Royal Mail’, the famous post box-red comes to mind. It is for this reason that many companies choose to dress their staff in brightly coloured, distinguishable uniforms which will ensure that they stand out to customers – making them more approachable.
However, beyond the initial recognition of the brand, it is interesting to study how different colours make us feel and the impressions that they create in people’s minds. Most of these feelings are evolutionary and have been developed or inherited over time, which means that whilst we can’t change the way that people will feel about certain colours, we can design uniforms around these formed associations to ensure that consumers will feel as positive as possible about your brand, before an interaction has even taken place.
Below is a guideline of colour associations to consider when rebranding or redesigning your new uniform, to ensure that you are sending out an accurate message to your existing and potential customers.
Red
Red is most commonly associated with energy, power and confidence. It is a brilliant colour to wear if you need or want to attract attention, as it quickly stimulates emotions and encourages action. This makes it ideal for organisations that want to convey passion and positivity. Interestingly, red has also been shown to stimulate appetite, which makes it a smart colour to use in the hospitality and catering sectors – it is often seen in restaurants and fast food establishments.
Blue
Blue is the most universally favoured colour and therefore makes it a stable colour to choose for a uniform which a lot of different people are going to see. The colour is known to symbolise trust, reliability and relaxation, making it a suitable colour for almost any organisation, as it is a universal goal to be seen as trustworthy and reliable in order to build a loyal customer base. However, it is a particularly suitable colour to use for uniforms within the finance, healthcare and trade industries.
Green
Often seen as the colour of nature, green is most commonly associated with things such as growth, vitality and the environment. It is therefore perfect for industries associated with the outdoors or natural products, such as greengrocers and energy providers. Unlike other colours, green has very few negative connotations and has been shown to inspire creativity and productivity, as it is a restful colour for eyes. The colour green is also a common choice for those that work with animals, such as vets, due to its calming and natural effect.
Orange
A colour of stimulation and enthusiasm, orange has been proved to produce an energising effect as it increases oxygen supply to the brain. However, it also represents warmth and happiness and interestingly, affordability. This makes it a good colour for low-cost companies, or those which want to give the impression of being affordable. It is often associated with adventure, so is also a good choice for travel and leisure companies.
Pink
A symbol of warmth, stability and tranquillity, pink is an ideal colour for the beauty and cosmetics industries. With its calming effect, pink is a great colour for those that need to evoke empathy. Although it has traditionally been known as a feminine colour, pink is becoming more popular for mens’ uniforms – particularly in the corporate industries.
Yellow
Perhaps the brightest colour on the spectrum, yellow has a warming effect and is known to encourage creativity, cheerfulness and positivity. It has also been shown to evoke a strong psychological response, which is why it is often seen with charities’ branding and uniforms. Having said that, it is not the most popular colour and therefore it is probably a good idea to use yellow sparingly within most uniforms.
Purple
Known as the colour of royalty, purple is most widely associated with sophistication, wealth and prosperity. It can sometimes be seen to show that products or services are expensive and therefore customers can be wary of the colour, when it is seen within branding or packaging. However, when used sparingly, purple gives the impression of high quality and exclusivity. This makes it a particularly effective colour when used within the travel, beauty and hospitality industries.
Black
Black is a colour which can evoke very different feelings, depending upon the context within which it is used. Whilst it is often viewed as a stylish and dignified colour, it can also show oppression and negativity. Either way, it exerts authority and control, making it a popular colour choice within the security and funeral care sectors. However, due to its timelessness and sophistication, it is also commonly used in retail uniforms. It is often a good idea to introduce brighter flashes of colour to black uniforms to break up the harsh appearance.
White
Quite the opposite to black, white represents purity and light. It is often used with the catering and medical professions, as it is seen to be a sign of hygiene and cleanliness. Whilst some see white as an inspiration for creativity, as it represents a blank canvas, it can sometimes be viewed as bland or uninteresting, so it may be a good idea to use in conjunction with other colours.
Whilst this advice has been formed on the basis of research, these are guidelines only. The most powerful uniforms will always be those that portray your brand ideals and values accurately. For more information or to discuss your next uniform, please contact us on hello@dimensions.co.uk or call 01332 697045.
The Relationship Between Looking Good and Giving Great Customer Service
Posted on 27 July, 2020
The Institute of Customer Service issues the UK Customer Satisfaction Index, which outlines the 50 top-scoring organisations for customer satisfaction in the UK. We’re proud to clothe many of the Top 50 on the list, especially as Customer Service is at the heart of everything we do. The results from our recent uniform survey confirms that there is a strong relationship between looking good and giving great customer service, as 73% of respondents said that the way staff are dressed has a direct impact on the customer service they provide.
What makes great customer service?
The words that customers surveyed for the index most frequently used to describe their experience with the Top 50 organisations, include: happy, helpful, professional, efficient and friendly. This means that organisations need to develop their ability to offer fast, knowledgeable and reliable expert service in order to maintain high customer satisfaction levels. So how can a uniform influence that?
Happy
It is a well-established thought that developing a co-ordinated uniform can boost self-esteem, which contributes to improving attitude and productivity. Consequently, the customer service given is of a higher quality. This is because looking good helps people to feel confident, happy and to maintain a positive outlook, which is crucial for staff when they are interacting with customers all day.
Helpful
When staff wear a uniform, it portrays a united brand image, which indicates to customers that they will receive a consistently good service level from all employees, no matter who they are served by. It makes staff more conscious of their actions and encourages them to act in a certain way, as they are easily identifiable to customers as working for the company. This instantly helps to build the trust between brand and customer as it gives the impression that staff are knowledgeable, approachable and ready to help – these are all key factors in providing fantastic customer service.
Professional
Looking good and feeling like part of a team also creates a united workforce with a combined sense of responsibility. It encourages colleagues to work professionally together in order to achieve established company targets. This inspires staff to perform better as they feel more appreciated as being part of a team and when staff feel appreciated, engagement is higher.
The UKCSI showed a strong link between employee engagement and customer satisfaction, as well as evidence of the link between customer satisfaction and business performance, as 43% of customers will actively warn others against using an organisation that they have had a bad experience with.
Efficient
On the other hand, if your uniform differentiates between teams or levels, it can make progression within your company an attractive prospect for staff, as they know that they will receive a new uniform to demonstrate their promotion. This means that they will feel motivated and willing to take on extra responsibilities, which in turn, will improve efficiency and business performance which will help the business to evolve and grow.
Friendly
Rolling out an attractive new uniform can also get your brand in the press for all the right reasons and increase brand visibility. This can either be done via social media or traditional PR, by your staff sharing photos of themselves in their new uniform or by publications releasing them for you. This will generate excitement around your brand and encourage customers to purchase from you. If they see photos of your staff looking happy in their uniform, it gives the impression that your company offers positive and friendly service.
To discuss how Dimensions can help you deliver great customer service by looking good, email hello@dimensions.co.uk
Top Ten Considerations When Choosing A Uniform Partner
Posted on 22 July, 2020
An organisation’s workwear collection is one of the key elements of its identity. A uniform that has been well-executed ensures that staff are recognisable to customers, it encourages trust in the brand and increases employee pride and unity.
A corporate clothing range is also likely to be the largest bespoke wardrobe collection that anyone will be involved in purchasing, with some of the UK’s largest retailers having up to 300,000 wearers. With that many people wearing the same collection on a daily basis, it is essential that the corporate wear programme is managed by the right supplier.
Let’s look at the top ten things to consider when choosing your uniform partner.
1. Experience
One of the primary considerations, should be the experience of the members within the team who will be dealing with your account, as well as the experience of the organisation as a whole. Are they knowledgeable about providing uniforms for your particular sector? It is a good idea to find out who they have previously worked with in your sector.
Another factor is who their current clients are and whether they are happy with the service that they are receiving. Ask whether they have any case studies or testimonials from clients that they can share with you. Similarly, do they have experience of maintaining long-term client relationships? It can raise a red flag if a corporate wear supplier is not able to hold on to clients for longer than one contract term.
2. Sourcing Network
If the supplier does have experience or has long been established within the industry, then they should have a trusted sourcing network. For example, as a primary corporate wear supplier to source extensively off-shore, Dimensions has developed an established multi-site global sourcing chain which has been producing quality garments for over 20 years.
It is also a good idea to determine the audit process of their suppliers. Do they use internal or external auditors? How often are the factories visited and audits conducted?
The sourcing partners need to produce consistently high quality garments and be cost effective too, as budget is more than likely going to be a primary concern. However, it is important to consider the added value that an established sourcing network can provide to your corporate wear programme, not just cost.
3. Ethics
Whether ethical compliance and Corporate Social Responsibility are at the top of your priorities list or not, it is beneficial to partner with a supplier that is aware of its responsibility to conduct business ethically. Corporate clothing companies should strive to maintain best environmental practices to prevent waste and pollution during garment manufacture and understand that health, safety and welfare of employees, stakeholders and partners is of primary importance in the successful conduct of business.
It is also worth finding out whether the supplier is a member of any ethical associations or organisations such as the Ethical Trading Initiative or SEDEX.
4. Customer Service
It is well known that customer service can make or break a company’s reputation. Before partnering with a corporate wear supplier, one of the key things to find out about is their customer service system and procedures. For example, are the customer service co-ordinators assigned to specific client accounts which they have expert knowledge of? If not, it can be very difficult to get consistently good service when you are dealing with different co-ordinators each time you need help and you have to re-explain the problem.
Another question is, do they offer multi-channel contact? Everyone has a preference of platform that they prefer to use, so it is helpful if the supplier’s customer service department offers assistance over more than one channel.
Customer Service support in more than one language can also be a bonus, to make sure that all of your people can get the help that they need, regardless of what language they speak.
5. User-friendly Systems
Is their company website user-friendly and easy to navigate? Looking at a clothing supplier’s public website can tell a lot about how their other systems might work, such as uniform ordering. It is crucial to ensure that it will be simple for both you and your wearers to order new garments and contact the correct person when you need to. Are their systems secure and efficient? Are they flexible and tailored to meet your specific requirements?
In terms of reporting, are the reporting systems clear and straightforward or are they difficult to understand? Try to find a supplier that makes the process of purchasing new uniform and monitoring its development as easy as possible for you.
Dimensions has developed an innovative, new online ordering platform Detail, which has the flexibility to be tailored to meet specific client requirements, and has been developed to be easy to use on PC, tablet or smartphone, providing accessibility at any time.
6. Time Management
Time management is an essential skill to look for when choosing a corporate wear supplier. Corporate clothing contracts can be for huge numbers of wearers, so it is crucial that the supplier can stick to agreed deadlines. Otherwise, thousands of people can be left without the workwear that they need to carry out their jobs properly.
It is a good idea to establish the supplier’s average service level at the beginning of a contract, so that you can determine how reliable their time management is. Many departments contribute to ensuring that a uniform is rolled out on time, but it is key to find out whether the supplier’s logistics partners are reliable and able to offer fast delivery.
Dimensions has also recently launched an innovative, self-service reporting tool, MiDetail, which gives up-to-date visibility of all the core information which is pertinent to the client’s relationship with Dimensions. The platform provides 24/7 access to data and summaries relating to recent uniform sales, deliveries and returns, which are easy to interpret and utilise.
7. Communication
Effective communication is crucial for establishing and maintaining a successful relationship with a corporate wear supplier. Much like the advantages of having a dedicated customer service co-ordinator, it is beneficial to have an assigned account manager who is responsible for being the central point of contact from design through to delivery.
Dealing with multiple people on one issue can use up valuable time for both you and the supplier. An allocated account manager can deal with queries which may involve other members of the supply team, so that you only ever have to have a conversation once, rather than explaining the same issue to several people on different occasions.
8. Stakeholders
Further to this, there are also important conversations that need to be had with your stakeholders and staff, before approaching a corporate wear supplier. Wearers of the uniform can have valuable opinions on what the appropriate allocation is for their job role, as well as ideas about their preferred fabrics and fitting process.
Stakeholders of the business will also have different priorities, including the intention or purpose of the uniform, the budget and who will pay for the allocation – will the organisation pay for it or will the wearers be required to buy their own? All of the above need to be considered before investing into a corporate wear programme with a new or existing supplier.
9. Financial Stability
In the current circumstances looking for a company who is financially secure is a must as many companies within the corporate apparel market have been adversely affected.
10. Company Values
Finally, but most importantly, the corporate wear supplier’s values should align with yours for a mutually beneficial relationship. You will probably be liaising with your corporate wear supplier on a daily basis for at least a year (generally) and therefore you need to ensure that it involves people which you believe that you can work happily with for that amount of time. The supplier should also be flexible and adaptable to change.
To discuss how Dimensions can help you choose the right corporate wear supplier for you, please email hello@dimensions.co.uk or call 01332 697185.
Changing Lives Through The HERProject
Posted on 10 July, 2020
It is no secret that global supply chains are a major employer of women; indeed, women represent an average of 68% of the garment workforce and 45% of the textile sector workforce.
These low-income working women often face significant and specific challenges, such as a low status in the workplace, low skill levels, irregular and excessive hours, harassment, violence, and discrimination; these challenges are reinforced by a lower status in society. It is a fact that some female factory workers are vulnerable due to low educational levels and live away from their families in rented premises and are mainly migrants from rural areas.
The Ready Made Garment industry provides women access to a formal economy, stable employment, and some measure of social security and social acceptability, but in spite of these opportunities for advancement, women workers are still at risk of different forms of harassment in the workplace. Many female workers also experience violence at home and in their community.
Factory middle management, mostly men, do not possess essential skills to manage workplace relationships; they also have difficulty behaving appropriately in a high-pressure environment. Moreover, factory management needs more support in strengthening factory policies and systems to protect and promote workers’ well-being. Positive working relationships and empowered workers are inextricably linked to higher productivity and sustainable supply chains.
To help enable these women to take greater control of their lives, and ensure that they can make and act on the choices that they value, Dimensions is proud to collaborate with Business for Social Responsibility (BSR) in implementing the HERproject.
The HERproject is the leading collaborative effort to empower low-income women at work, reaching over 800,000 women workers in numerous countries: Bangladesh, Egypt, Kenya, China, India, Pakistan, Cambodia, Indonesia & Vietnam. The HERproject predominantly focuses on building women’s awareness in the supply chain on their health, financial and gender equality needs through three programmes:
- HERrespect provides targeted workplace-based training over a 12-month period. HERrespect raises gender awareness among management and workers and builds their skills to prevent and address harassment. The training activities, materials, and impacts are locally driven and respond to local needs.
- HERhealth increases women’s health awareness and gives access to health services through sustainable workplace programmes.
- HERfinance helps to build financial knowledge of low income workers by delivering workplace financial educational programmes and connecting facility employees to suitable financial services.
Through the HERproject we can change the lives of the women who work in the supply base and we are actively engaged with the HERproject as a key part of our business strategy.
Dimensions has successfully implemented the HERrespect programme into two Bangladeshi suppliers reaching over 4000 workers. The programme has had great success in the two factories with awareness on gender equality and harassment in the workplace, community and home improving dramatically.
We will continue to work with suppliers to ensure the principles of the programme have longevity and the workers and management systems continue to develop and grow. We intend to expand our involvement with HERhealth further around the global supply chain, impacting women, families and communities whilst building management relationships.
Participating in the HERfinance programme enables low-income workers to have access to easy to understand information about personal finance in a culturally relevant manner through a series of brief workshops that take place in the workplace. Some of these employees are then selected as peer educators for the rest of the workforce and for their local communities. This project creates a powerful ripple effect along existing communication networks with 77% of workers sharing information they learned from their peers.
Taking part in this programme enhances the lives of both the men and women who work in the supply chain. Since running this project, facilities that have taken part have seen a reduction in absenteeism, increased productivity, increased cleanliness of the facility, increased use of PPE and improved worker – management relationships.
A Supply Chain Solution to Plastic Pollution
Posted on 01 July, 2020
Plastic Free July is a global movement that helps millions of people be part of the solution to plastic pollution. Today, single-use plastics account for 40% of the plastic produced every year, with some taking over 400 years to biodegrade.
Dimensions is committed to investigating and implementing sustainable sourcing initiatives wherever possible. We are constantly exploring innovative ways to minimise waste within our supply chain with significant focus on eliminating single-use plastics from our packaging at source.
In 2017, we implemented a packaging initiative that reduced our packaging by 40%; saving the equivalent of 480,000 plastic bottles in the first year. Last year, we widened the project to other product categories and we continue to innovate in this area; we plan to roll out an innovative way of packaging via a roll and tuck method, securing the garment with a paper wrap.
We have also set up a recycling process whereby redundant name badges are returned to the badge supplier and the plastic is used to create drain pipes.
With regards to fabrics, we can create garments through a method of sustainable production with the collection of surplus cotton scraps from factory cutting rooms. The cotton scraps are collected and segregated by colour groups, then shredded and blended with polyester from PET plastic bottles. The blend of cotton and polyester is then spun into a yarn, knitted to produce an eco-friendly poly/cotton pique fabric. The fabric is then washed, dried and finished before being cut and sewn into a finished garment for a customer.
Plastic waste from the ocean can also be turned into a polyester yarn that is spun into fabric lengths. The production process has controlled traceability and high energy efficiency. Using recycled PET to create polyester fabrics prevents it going into landfill, it reduces our use of petroleum as a raw material for our fabric requirements, and therefore lowers our overall carbon footprint.
As plastic pollution remains a global environmental issue, we can all be part of the solution. How will you reduce your plastic footprint this July?
Supporting Tesco and SalutetheNHS.org
Posted on 25 June, 2020
During the pandemic, Tesco have been helping front line NHS workers by donating food and ingredients to provide them with one million nutritional meals through SalutetheNHS.
Dimensions was delighted to be able to support Tesco’s charitable activity by donating garments to the team.
Hayley Brooks, Dimensions’ MD said: “We are proud that we have been able to continue our CSR programme throughout the pandemic and I am pleased that we have been able to support our customers’ charities too.”
SalutetheNHS is backed by the Government and NHS Charities, and has been formed by Ron Dennis CBE. More information can be found at www.salutetheNHS.org.
Celebrating Our Key Workers
Posted on 08 June, 2020
For the July edition of Vogue, the fashion and lifestyle magazine, the front cover story focuses on the UK’s key workers and the amazing contribution that they have made throughout the pandemic.
The team at Dimensions were delighted that two of their key customers were featured in the front cover stories; Royal Mail and Waitrose. Anisa Omar, a supermarket assistant at Waitrose and Karrie Scott, a postal worker for Royal Mail, proudly wore their uniforms for the photoshoot.
Commenting on the cover stories, Hayley Brooks Dimensions’ Managing Director said:
“We were very proud to see our uniforms on the cover of Vogue and to learn about the everyday heroes that inspired the July cover story.
Thanks must go to our logistics centre team too, who are themselves key workers and are working tirelessly to ensure that vital uniform and PPE reaches essential frontline workers across all of our client base.”
As well as continuing to supply our client base, during the pandemic, Dimensions also helped to get the Tesco NHS Nightingale Hospital pop-up convenience stores set up, by providing essential uniform items, together with supporting the NHS Scotland and Scottish Ambulance Volunteer Programme by supplying over 15,000 t-shirts.
Dimensions' CSR programme has also continued throughout the pandemic as we have supported our customers’ charities by donating garments and hand sanitiser, as well as continuing to be good neighbours in the communities in which we work. Our team in Bangladesh recently donated food packages to the families of the students of the Glory Friendship Social Welfare Organisation schools; three schools in the slums of Dhaka, which provide education for the poorest children.
To all the key workers around the world, we thank you for being truly amazing!
Taking Care of Your Business
Posted on 11 May, 2020
With the UK Government issuing their COVID-19 recovery strategy document “Our Plan to Rebuild” and business leaders setting out plans to re-open their premises, we look at five areas of consideration, for this next phase of recovery:
Hygiene
Hygiene has been at the top of the agenda since the beginning of the pandemic with people being advised to wash their hands and use a hand sanitiser regularly. This advice is still in place as one of the first lines of defence, but additional advice on washing clothes regularly has also been included, as there is some evidence that the virus can stay on fabrics. Changing clothes in workplaces should only normally be considered where there is a high risk of infection or there are highly vulnerable people, such as in a care home, but no matter where you work, it is important to wash your garments daily, in line with the care instructions.
Face Coverings
As more people return to work, there will be an increased movement outside people’s immediate household and the government has advised that face coverings should be worn. The latest Government advice is that, although face coverings are unlikely to prevent you from getting the virus, they could help prevent you from giving it to others. Face coverings are particularly important where two-metre social distancing is hard to maintain.
It is important to note that a face covering is not the same as a facemask such as the surgical masks or respirators used as part of personal protective equipment by healthcare and other workers. We recently spoke to the BSIF who explains the difference in our article: BSIF Advice on Purchasing Respiratory Protective Equipment (RPE).
It is also important to use face coverings properly and wash your hands before putting them on and taking them off – see our ‘how to guide below’.
Transport for London and the Manchester Airports Group (MAG) have already asked passengers to wear face coverings when travelling with them. Manchester, London Stansted and East Midlands are the first in the UK to ask passengers to wear face coverings, with others expected to follow.
Gloves
The airport group have also asked staff who serve passengers to not only wear face coverings, but gloves too.
When looking at the Retail and Hospitality industries, a recent survey by VYPR, stated that consumers expected to see 34.2% of staff wearing masks in supermarkets and 32.9% of staff wearing masks in restaurants after lockdown ends. The survey also stated that 42.7% expected to see staff wearing gloves in supermarkets after lockdown and almost 50% expected staff in restaurants to wear gloves too.
Social Distancing Measures
The biggest results in the VYPR survey were regarding social distancing measures, with 62.7% expecting to see these measures continuing in supermarkets after lockdown ends. Many businesses such as restaurants, retail outlets and banks are beginning to adopt the ‘best practice’ social distancing measures from the supermarkets including implementing signage and items such as umbrellas for queuing customers and bags for life with the “please respect social distancing” message.
Uniform
With the recent government advice on washing clothes every day, some businesses are looking at increasing their wearer allocation so that their teams can adhere to this advice and not be without their uniform. Others are looking at using items such as t-shirts or hi-vis vests to convey the “please respect social distancing” message so that it is a constant reminder to keep 2m apart.
As we look at how we are phasing the return to work for our team, in a way that our people feel safe, we are also here to help you and your teams to return to work, by providing all the necessary supplies to ensure a safe environment for all.
We are here to help you and your teams to return to work, by providing all the necessary supplies to ensure a safe environment for all - contact us today
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How to GuideSupporting Our Communities
Posted on 30 April, 2020
Our Corporate Social Responsibility (CSR) agenda continually evolves so that we can be good neighbours in the communities in which we work. At the heart of all of our community work is our colleagues as they play an active role in helping us to be good neighbours, both at home and away.
Our team in Bangladesh have recently donated food packages to the families of the students of the Glory Friendship Social Welfare Organisation schools; three schools in the slums of Dhaka, which provide education for the poorest children.
As always, thanks to all of our fantastic colleagues for their continued efforts in supporting our communities.
Frontline Workers Uniting Together
Posted on 24 April, 2020
We were delighted to receive a note of “well done and thanks” today from Tesco’s senior team for our efforts in helping to get the Tesco NHS Nightingale Hospital pop-up convenience stores set up, by providing essential uniform items to their colleagues.
Designed to provide frontline health care workers easy access to essential items and food, the pop-up stores are located nationwide and construction has already been completed on the first dedicated NHS Nightingale Hospital pop-up store at the NEC in Birmingham.
Commenting on the project, Hayley Brooks Dimensions’ Managing Director said: “It is energising and rewarding to work with a company who reacts so quickly to market needs and we are proud that we have been able to support Tesco in making this project a reality.
I would also like to thank our logistics centre team, who were instrumental in the success of this project and who are working tirelessly to ensure that vital uniform reaches essential frontline workers across all our client base.”
Stay Home | Stay Safe | Save Lives
BSIF Advice on Purchasing Respiratory Protective Equipment (RPE)
Posted on 09 April, 2020
Respiratory Protective Equipment (RPE) is PPE utilised to protect the wearer from the inhalation of hazardous substances present in the surrounding air and can be divided into two main types:
Respirator (filtering device) – uses filters to remove contaminants in the workplace air:
- Non-powered respirators – rely on the wearer’s breathing to draw air through the filter
- Powered respirators – use a motor to pass air through the filter to give a supply of clean air to the wearer
Breathing apparatus (BA) – needs a supply of breathing-quality air from an independent source (e.g. air cylinder or air compressor)
Both respirators and BA are available in a range of different styles, which can be put into two main groups:
- Tight-fitting facepieces (often referred to as masks) - rely on having a good seal with the wearer’s face. These are available as both non-powered and powered respirators and BA. Examples are filtering facepieces, half and full-face masks.
- Loose-fitting facepieces – rely on enough clean air being provided to the wearer to prevent contaminant leaking in (only available as powered respirators or BA). Examples are hoods helmets and visors.
At Dimensions, we encourage all of our clients to be vigilant when purchasing PPE products and recently contacted the British Safety Industry Federation (BSIF) to see what they could advise when procuring RPE:
“Over the past 2 weeks the BSIF have received a number of enquiries relating to CE Certification and Declarations of Conformity – specifically for Respiratory Protective Equipment (RPE) to be bought into the UK for supply to key healthcare workers.
The ‘certificate’ below is one of many the BSIF have seen, but it is not what it first appears; this is NOT a CE Certificate and is also not a Declaration of Conformity.
The BSIF will be publishing further guidance in the next few days relating to how you can check the supporting documentation to ensure it is accurate and relates to the PPE it refers to. Firstly, you can check whether the company issuing the certificate is a notified body via the Nando website:
The BSIF have also produced a CE Certificate Checklist, which can be downloaded here, that can be used to help identify if the product certificate is legitimate.”
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CE Certificate Checklist 2020Stay Safe: Be vigilant when purchasing PPE
Posted on 08 April, 2020
Dimensions would like to encourage all of our clients to be vigilant when purchasing PPE products, as we have seen a marked increase in PPE being offered into the marketplace, supported by conformance certification that is fake. We are all aware that PPE must be correctly tested and certified to meet the appropriate European standard. Unfortunately, due to the current Coronavirus situation, the quantity of non-approved product being sold into the UK is on the increase and as such, these products contravene safety legislation.
Over the past few weeks Dimensions has been approached by many companies selling PPE and after investigation, many of the products have been found to have fake certificates. Whilst this does not necessarily mean that the product is not fit for purpose, it does mean that no one can be sure that it is.
As a key supplier to many front line workers, we are acutely aware that incorrect or fake products could endanger lives, therefore, Dimensions has rejected a significant amount of opportunities to purchase PPE due to the counterfeit certification.
As members of the British Safety Industry Federation and holders of the RSSS shield we have signed up to a binding declaration that the safety equipment we offer meets the appropriate product performance standards, is fully compliant with the PPE Directive and carries legal CE marks and certification. By displaying the RSSS shield we are illustrating our credibility, trustworthiness and expertise in safety supply.
Stay Safe
Shining a Light on the Nursing Profession
Posted on 06 April, 2020
World Health Day marks the day when we come together to celebrate the work of our nurses and midwives and in this, the International Year of the Nurse and Midwife, there has never been such a poignant time to show support to those at the forefront of the profession.
Dimensions is proud to support those on the frontline and wanted to take the opportunity of World Health Day to thank all healthcare workers for being our heroes and, take a moment to look back at the nursing profession and discuss how it has evolved to become what it is today.
When we think of nursing, our first thoughts are of Florence Nightingale; the lady of the lamp who shone her own light on the profession in the 1800s. Known as the pioneer of modern nursing, 12 May 2020 will be the bicentenary of Florence Nightingale’s birth. An advocate for infection control, she worked tirelessly during the Crimean War to reduce the numbers of soldiers who were dying from illnesses caused by poor standards of cleanliness.
Overall, Florence and her team reduced the death count by two-thirds and on her return to England, Queen Victoria rewarded her with the “Nightingale Jewel” and a prize grant from the British Government. As such, in 1860, she funded the establishment of St. Thomas’ Hospital, and within it, the Nightingale Training School for Nurses.
Whilst it is undeniable that Florence Nightingale was the founder of modern-day nursing, some believe that her statement “every woman is a nurse by nature”, may have had a long-term unintended consequence; the result of which is that less than 11% of nurses are men.
According to the Royal College of Nursing, this wasn’t always so: “a millennia ago it was the norm for men, albeit under monastic orders, or in a military context, to provide care for the poor, sick or the injured. The role of men providing such care continued for the next six or seven centuries. Yet in present day, when gender balance is widely embraced in many professions and receives regular positive publicity in the media, the number of men who enter the nursing profession appears to have changed little since the beginning of the noughties.”
Prior to the foundation of modern nursing, nuns provided care to the sick and injured, and when the first nurses took over caring for patients, their uniforms were very similar to a nun’s and were indeed based on the nun’s habit.
Before Florence Nightingale set standards, nursing was seen as a lower class occupation and not a profession for ladies. Nurses were mostly untrained, often drunk, and hospitals were squalid.
Nightingale was determined to change this perception and insisted that a uniform would go some way to address this, as well as command respect from both patients and doctors; she believed that “a clean uniform was as essential as clean bandages”. Surprisingly, Nightingale’s uniforms were not white; the nurses wore long grey tweed dresses, matching wool jackets, and plain white caps.
It was one of Nightingale’s students, Miss Van Rensselaer, who is credited with designing the first recognisable nurse’s uniform, which included a long blue dress, a white apron with shoulder straps, and a white frilly cap that tied under the chin.
Until World War 1, a nurse’s uniform didn’t change much at all, but during the war it was clear that the style was no longer practical. The bulky aprons began to disappear and the skirts became shorter for greater mobility, meaning that the nurses could be faster and more efficient.
Following the outbreak of war in 1914, the British Red Cross formed the Joint War Committee with the Order of St John and they worked together under the emblem of the red cross that then became synonymous with a nurses uniform. It was important, at this time, that nurses could be easily recognised, so white was chosen for the main body of the uniform with the red cross pinned either to the nurses chest or arm.
During WW I male nurses also served on the frontline, but despite having been trained the same as the female nurses, they were known as “orderlies” and were paid about half of what women were.
In 1919, the Nurse Registration Act was passed which saw legal recognition granted to male nurses, however, men were still put on a separate register to females. During this time nurses uniforms started to become more practical; for the first time uniforms were used to differentiate between nurse hierarchy.
After WW11, sex segregation of nurse registries came to an end. In 1947, a trial was conducted where four men were selected to be trained as district nurses where they would nurse male patients only. They didn’t wear a uniform, but changed into a white jacket when in the patient’s home.
In 1948, the National Health Service was founded and nursing uniforms began to change more dramatically than in previous years. Styles included short sleeves and all nurses wore shoulder cloaks; a look that became iconic thanks to much-loved TV shows and films. As the nursing profession grew, there was an increased need for uniforms which could be mass-produced and easily cleaned.
A pivotal point for the nursing profession was in 1960, when men were allowed to become members of the RCN, which permitted them education and employment equity. Their uniform at this time was a simple high necked white jacket.
The 1970s saw the beginning of a change that would span the next two decades where nurses uniforms became much easier to care for, were more practical, and designed to allow more comfort and mobility; disposable paper caps replaced cotton ones and plastic aprons replaced the traditional cotton style. The iconic nurses’ belt also disappeared as it was more practical when lifting patients.
Since the 1990s the traditional nurses’ uniform has been developed and changed to reflect the role of a nurse, which has evolved from being seen as an unrecognised occupation in the 1800s to one that is now acknowledged as a qualified profession and essential to the modern-day world. Today’s uniform of tunics and trousers or scrubs, suits the needs of the wearer, irrespective of age, gender, body shape, job role or other individual requirements and preferences. Available in numerous colours to denote different roles and ranks, today’s uniform is easily recognised by patients, relatives and staff, whilst also maintains consistency throughout the healthcare industry, whether that is within the public or private care sector.
However, there is still the issue that only 11% of the nursing population is male. This issue has been recently highlighted by research on “gender disparity at senior levels” and campaigners are urging to see more men recruited. Men Into Nursing Together (MINT) - a campaign group set up by Sheffield Hallam University - has also highlighted the issue by working to combat children’s perceptions.
Here at Dimensions, we are also committed to raising awareness of the nursing profession and influencing our younger generation with their career choice. We have been part of a pioneering team who have been working on an innovative project to widen recruitment to the profession, as we believe that attitudes and ideas are formed as early as primary school and we also consider a child’s dressing up outfit to be a key part of this perception.
Colin McNulty, senior nurse manager with NHS Grampian, said: “If you look at a typical nurse’s costume for a child, the uniform often comes with a cape and hat, even though these haven’t been standard uniform for decades. The tools they have may be limited to a thermometer and a fob watch, suggesting that nurses do little more than take temperatures or measure pulses.”
We all know, that the reality of modern day nursing couldn’t be further from this, so first impressions that are formed at a young age do matter. As such, Colin approached senior managers within NHS Scotland and also at the Scottish Government to ask if child-sized versions of the national nursing uniform could be made.
Having gained permission, the project team worked with Dimensions to arrange for the miniature, gender neutral uniforms to be produced and the team initially launched the initiative in primary schools in Aberdeen and Edinburgh, with the hope of a future roll out across the UK as part of an ongoing educational programme. The future impact of the project is not yet known, but initial feedback has been nothing but positive.
No matter what the outcome of the project, it is clear that the nursing profession has changed dramatically over the last 200 years to become a diverse and empowered profession and it will continue to grow into an even more important aspect of the health care industry within the years to come.
So, on World Health Day, we wanted to follow in the footsteps of The Lady with the Lamp and shine a light on the nursing profession to thank all those on the frontline now and in the future, irrespective of gender.
“Dimensions is proud to support those on the frontline and wanted to take the opportunity of World Health Day to thank all healthcare workers for being our heroes”
Dress for Success
Posted on 27 March, 2020
As the majority of the country adjusts to working from home, we take a look at “what to wear” when you don’t need to adhere to your office dress code.
Generally, it is accepted that there are three styles of dress that people adopt when working from home, particularly for an extended period of time.
Firstly, many of us opt for the ‘casual’ look; over the last decade the rise of ‘athleisure’ has meant that comfortable, often elasticated, clothing has crept its way into the wardrobe on a regular basis and is no longer exclusively for exercise or gym sessions.
Best described by Deirdre Clemente, a fashion historian at University of Nevada, Las Vegas, she said: “One hundred years ago, you would have day clothes for the street, dinner clothes for the restaurant, theatre clothes and so many genres of dress. Those barriers have come down; athleisure is the ultimate breaking down of barriers.”
For some, choosing to wear casual clothes, whilst working from home, gives them a sense of freedom and gives them more time and energy to be able to juggle the challenges of adapting to home-working, especially if sharing their office space with children, loved ones and pets!
However, adjusting to working from home can be challenging, and some people prefer to dress in their usual work wardrobe as part of maintaining their morning routine, which can help to mentally prepare them for the day ahead. Research has also found that people feel more competent when wearing business dress.
However, being suited and booted may not be wholly practical when working from home and can sometimes be uncomfortable, therefore, most people choose to wear a combination of office wear and casual clothing.
A straw poll of the Dimensions team, saw that almost 70% of those that will be taking part in regular video conference calls will be sporting the ‘business-casual’ look; office wear from the waist up, but more comfortable casual clothing from the waist down. Many choosing to pair their favourite jeans or leggings with a t-shirt & blazer, open neck shirt or loose fitting top.
Not only can the choice of your work-from-home uniform have an influence on your day, but so can the choice of colour (https://www.dimensions.co.uk/news-media/news/2016/the-influence-of-colour). Depending on the colour you choose to wear, it can have a positive impact on your day and it can make a difference to how you feel:
- Red is a dramatic colour and is most commonly associated with energy, power and confidence
- Green has been shown to inspire creativity and productivity, as it is a restful colour for eyes
- Orange is a colour of stimulation and enthusiasm and has been proved to produce an energising effect as it increases oxygen supply to the brain
- Yellow has a warming effect and is known to encourage creativity, cheerfulness and positivity
And, it’s easy to bring colour to your wardrobe too, simply add a bright necklace or scarf – or even a pair of socks!
Finally, many people find that disengaging from work can be a major challenge when working from home, but what you wear can help with this too! When you leave the ‘office’ simply change out of your work clothes to signal that you are now at home.
By developing a capsule working-from-home wardrobe and being creative with ways to look professional whilst being comfortable, you can dress for success and not have the worry of what to wear each morning.
Ultimately, it’s not what you wear that matters the most, but it’s how your clothes makes you feel! Experiment with styles and combinations to find out what suits you, so that you can love how you look at work, even when you are working from home!
Stay Connected With Dimensions’ Digital Toolbox
Posted on 25 March, 2020
With companies embracing remote working to ensure business continuity, it is evident that Covid-19 has changed the way that the majority of us are now operating and the immediacy with which organisations need to communicate. Home working means that remote access to critical tools is paramount and websites need to offer quick and easy access to online resources and essential information.
Dimensions would like to reassure their customers that we remain fully operational and clients can still access their account information and stay virtually connected with Dimensions’ online digital toolbox.
Dimensions’ website was developed using the latest technology, so that it can offer quick and easy access to essential information and is compatible with today’s browsers and mobile devices; the site was also developed to be a portal for Dimensions’ digital toolbox, which includes Detail, the customer ordering system, MiDetail, Dimensions’ revolutionary MI reporting tool and Mi Dimensions, the exclusive area of the website where you can receive free access to an online portal of information, as well as exclusive first sight of case studies, white papers and thought leadership blogs.
Phil Harland, Director of Client Management, said “In today’s increasingly uncertain world, we understand that our customers need easy access to real-time data. Our digital toolbox helps our customers manage their stock and keep up-to-date with all core information pertinent to their account, whether they are at home or in the office 24/7.”
To stay connected, head over to dimensions.co.uk/digital-toolbox.
Celebrating the wonderful women of Dimensions!
Posted on 05 March, 2020
Dimensions is celebrating its female Senior Leadership stars this International Women’s Day on March 8 2020.
Bucking the trend of just 29% of senior management roles being held by women (globally), the Dimensions’ Senior Leadership team doubles that, with a massive 61% of them being female.
The business, led by Managing Director Hayley Brooks, has hundreds of years of experience among the team, spread across areas such as finance, marketing and human resources, among others.
The females of the team came together for a group shot to celebrate IWD 2020, as well as answering a few questions about inspirational women in their lives, any challenges they have had to overcome due to their gender and advice for the future workforce.
Speaking about her team, Hayley said: “I’m extremely proud to have such a strong team of women leading our business.
“Each one of us has been through our fair share of challenges across our careers, as many of us have had successes in typically male-dominated areas of work.
“It has been lovely to come together and look back on what we have achieved, as a group – and we look forward to continued success in the future!”
Set up by the Suffragettes in 1911, International Women’s Day has celebrated women all around the world every year since, highlighting achievements and successes made by inspirational females who we can all look up to.
Dimensions place a great emphasis on the future workforce, too, with support systems in place to help develop and nurture the leaders of the future, with an array of apprenticeships, management programmes and hundreds of e-learning courses available.
With the future in mind, Hayley added: “Our message to the next generation is to do something that you love: if you’re not sure what that is, that’s ok, but keep searching for it and be passionate about what you do.
“Never stop learning and stay curious, everything that you need to know can be taught, a great attitude has to come from within.”
Brand-new Mi Dimensions website area launches
Posted on 29 January, 2020
Our brand-new, exclusive area of our website, Mi Dimensions, is now open for business!
Located under the ‘Digital Toolbox’ section, or at https://www.dimensions.co.uk/mi-dimensions/, users are required to register for access to a section full of exclusive content.
This includes:
- Industry Articles
- Interviews with our staff
- Infographics
- Trends in Fashion
- Video Content and more!
New content is being uploaded on a weekly basis, ensuring there’s always something fresh to enjoy, so make sure you register today!
Dimensions raise five-figure sum for trio of charities in 2019
Posted on 27 January, 2020
Market-leading uniform solutions provider, Dimensions raised £10,665 for a trio of charities during a huge year of fundraising in 2019.
Beneficiaries of the monies totalled were:
- Doorways Derby
- Derbyshire Mind
- Save the Children
Activities in 2019 saw a variety of fundraising take place across the business, from samosa days and staff running the Great North Run, to a Summer Fete and annual festive fun, ensuring plenty of money was raised across Dimensions’ offices in Castle Donington and Long Eaton, both in Derbyshire.
All three beneficiaries do incredible work to better the lives of people locally, nationally and worldwide.
Doorways Derby are a non-profit charity aiming to help clothe, feed and enhance the lives of homeless people living in the East Midlands city of Derby.
Craig Wheatley, who combines his full-time fabricator role alongside chairman and co-founder of Doorways Derby, said: “On behalf of Doorways I would like to thank Dimensions
for nominating us as their local charity throughout 2019.
“The items of warm clothing donated have been amazing and will be put to good use by our visitors.
“The £2706.10 received will be used towards our running costs of a recently purchased new van. It is donations like these from local businesses that allow us to make a difference to the most vulnerable people in our city and help us to continue to move forward as a non-profit making charity.”
Save the Children exists to help every child reach their full potential, around the world, with Dimensions monies being used to help support their operations.
Annabel Garner, Save the Children’s Community Fundraising and Engagement Manager, said: “We’re really grateful to Dimensions for their generous and kind support throughout 2019 raising an impressive £3,340.87.
“Save the Children’s work is only possible thanks to our supporters and their amazing commitment to make the world a better place for children.
“Together with Dimensions support we’re determined to help every child become who they want to be.”
And last, but certainly not least, Derbyshire Mind do fantastic work in offering those suffering from poor mental health with support and strategies in which to help improve their wellbeing – Mind will receive £2,676.10.
Derbyshire Mind Fundraising Officer, Debbie Locke said: “Dimensions has gone the extra mile for mental health, in raising funds for Derbyshire Mind, a local charity focused on supporting people with mental health problems, and improving mental health and wellbeing for people across Derbyshire.
“All the donations that we receive go towards the delivery of our Enjoying Derbyshire Project, which is a community based programme designed to improve mental health, with free courses ranging from craft to cooking and music to walking. One in four people experience mental health issues and Dimensions’ support will help make a big difference.
“Our CEO Jenny Hotchkiss would like to take this opportunity to say a big ‘Thank You’ to all at Dimensions for all their hard work undertaken to raise money for Derbyshire Mind, your time, energy and passion is amazing.”
Dimensions’ Managing Director, Hayley Brooks, said: “2019 saw countless fundraising activities across our business, including our Summer Fete which saw staff enjoy sunshine, food and fun – all for good causes.
“Fundraising is a major part of our culture here at Dimensions and it gives us an opportunity to support those in need.”
For more information on Dimensions, please visit: www.dimensions.co.uk.
Gallery
New issue of Dimensions Magazine released
Posted on 22 January, 2020
We are delighted to announce the brand-new Dimensions Magazine is now available!
Issue Four of our magazine sees a whole host of topics covered in minute detail, including:
- Fashion Trends of the 2010’s
- The future of Dimensions’ Learning & Development department
- The latest on Commodity Prices
- Extreme Weather: Dimensions’ advice on dealing with the cold of winter
- Another look at our successful Logistics Centre
So, don’t delay, head to: https://www.dimensions.co.uk/contact to sign up for your FREE copy today.
Pantone Announces Colour of 2020
Posted on 05 December, 2019
Upon news of the announcement, Pantone stated: “Instilling calm, confidence, and connection, this enduring blue hue highlights our desire for a dependable and stable foundation on which to build as we cross the threshold into a new era.
“A timeless and enduring blue hue, PANTONE 19-4052 Classic Blue is elegant in its simplicity. Suggestive of the sky at dusk, the reassuring qualities of the thought-provoking PANTONE 19-4052 Classic Blue highlight our desire for a dependable and stable foundation on which to build as we cross the threshold into a new era.
“Imprinted in our psyches as a restful color, PANTONE 19-4052 Classic Blue brings a sense of peace and tranquility to the human spirit, offering refuge. Aiding concentration and bringing laser like clarity, PANTONE 19-4052 Classic Blue re-centers our thoughts. A reflective blue tone, Classic Blue fosters resilience.
“As technology continues to race ahead of the human ability to process it all, it is easy to understand why we gravitate to colors that are honest and offer the promise of protection. Non-aggressive and easily relatable, the trusted PANTONE 19-4052 Classic Blue lends itself to relaxed interaction. Associated with the return of another day, this universal favorite is comfortably embraced.”
Read more, about the importance of colour in uniform and the influence it can have on a brand and its customer base.
Rainbows bins return, Xmas choc appeal and Xmas fair date!
Posted on 12 November, 2019
There are a lot of activities going on around Dimensions – read on to find out what the Dimensions' Social Committee have been planning:
Rainbows Bin – Monday 11–Friday 18 November
Following our support of the campaign earlier in the year, Rainbows Hospice for Children and Young People have brought their brightly coloured recycling bins back to the business this week.
But the bins aren’t after rubbish, instead any of the following, unwanted items bagged up ready to be donated:
- Clean clothing
- Shoes
- Household linen
- Unwanted gifts
- Jewellery
- Accessories
- Books
- Toys
- Mobile phones
Hope for a Coat – Village Hotel
We are going to help the Village Hotel in their efforts to provide winter coats, hats, scarves and gloves for the homeless this winter – so while looking for items for the Rainbows bins, if you have any items that could be redistributed to the homeless, please bring them into the Castle Donington office and we will put a box in the canteen for these to go into.
ForgetMeNotts – Christmas Selection Box appeal
After the very successful collection last year, Harper Recruitment have asked if Dimensions will support this appeal again this Christmas. The idea is to donate as many Cadburys medium sized selection boxes as possible for orphans and children in care. A box will be in the canteen for donations, deadline for donations is Tuesday 3 December.
Doorways Derby
The collection boxes remain in the canteen, food stuff and hygiene products are constantly needed for the homeless, please see if you have any items at home, or if you can add a couple of extra bits to your weekly shop. Everything is very much appreciated.
Christmas Fair – 28 November in the Canteen
A Christmas Fair will be held in the Canteen this year:
Totes are going to be taking part with lots of their winter goodies on offer - slippers, socks and much more. We are also asking for any staff, family or friends, who would like to host a stall to put their names forward. Due to space, we can only accept 5 additional stalls, and we will charge £10 per stall (for our charity pot).
If you would like to host one of these stalls then please email confirmation to the Social Committee asap as it will be first come, first served.
Christmas Carol Singing
Did you take part last year, or would you like to take part this year for the first time? If we have enough volunteers we will most definitely do this again as it was a lot of fun! Please email the to put your name forward and we will arrange some rehearsal sessions.
Dimensions’ quality customer service highlighted in UKCCF award
Posted on 11 October, 2019
A member of Dimensions’ Customer Service team has been highlighted for her sterling work by the UK Contact Centre Forum (UKCCF).
Rachael Kirk was nominated for the “Agent of the Month” award for August, and came second, following some work she’d done with a major supermarket to help an employee get some vegan shoes.
She won £100 of Amazon vouchers, and will be featured in the next UKCCF magazine, which is sent to thousands of members across the country.
Rachael said: “I was just doing my job!”
Julie Wright, Customer Service Manager, explains: “Rachael supports our B2B offering, by looking after the employees of a major supermarket, to which we supply their uniform. Recently, she was contacted by an employee of the supermarket who is a strict vegan, and had just started a new job.
“The gentleman had spoken to colleagues about what suitable footwear he could wear, as the supplied shoes, available to order online were leather, and the wearing of leather is against his personal principles. His colleagues suggested he call the dedicated customer service number, where he reached Rachael.
“She listened to his concerns over the wearing of leather, and suggested he make use of our Made to Order service, which is free to him, and we would provide bespoke shoes that are vegan friendly. When these arrived, some four weeks later, he emailed into our Customer Care mailbox to give us the following feedback:
“Many thanks to Rachel and the team. I sent an email and got an automatic response via email, made a call and the same day got an email telling me that Vegan Footwear is available and on way. Thank you. Soaking feet in trainers is not only cold, but not safe wearing sportswear on the job. Happy chappy. Thank you, Tommy.”
“As a result, a potentially fractious incident was avoided and another customer was left happy, all down to some great customer service by Rachael.”
Visit our Customer Service page, for more information on the fine work the team does: https://www.dimensions.co.uk/services/account-management-customer-service
Dimensions place 34th in Derbyshire’s Top 200 Businesses for 2019
Posted on 10 October, 2019
Dimensions have been placed 34th on the 2019 Top 200 Businesses in Derbyshire list.
The list was announced at a ceremony, which took place on Tuesday 9th October at the University of Derby’s Enterprise Centre, with representatives from many of the Top 200 in attendance, as Dimensions maintained the same place in the rankings as in 2018.
Speakers from the university spoke about the continued development of the county, as well as the winners being introduced by Marketing Derby.
Dimensions shortlisted for two Engage Awards
Posted on 27 September, 2019
The country’s leading corporate wear provider, Dimensions has been named as finalists for TWO 2019 Engage Awards.
The Engage Awards celebrate the very best in customer and employee engagement in the UK, with Dimensions receiving nominations in the Best Use of Training and Best Use of Voice of the Employee categories.
Dimensions Managing Director, Hayley Brooks, said: “We are delighted to have been recognised for our high standards across our Learning and Development department.
“There has been a lot of focus internally on the department and how it can help all of our staff to develop themselves, as well as giving them a voice, to allow us to continually keep the business improving.
“We are looking forward to the ceremony!”
The Engage Awards, organised by Engage Business Media, encompass all areas of excellence within customer and employee engagement, with the finalists across the Awards categories spanning every single industry sector.
This year’s winners will be announced in a glittering ceremony at the Westminster Park Plaza Hotel on Monday 11th November, attended by hundreds of customer and employee engagement professionals and hosted by Hugh Dennis.
Brexit Update
Posted on 05 September, 2019
What have we done to prepare for Brexit?
We appointed a Brexit Working Party in 2018 and they undertook an impact assessment and identified any risks to our business including those in the case of a “no deal” or hard Brexit. The working party concluded their work in November 2018 and mitigating actions to all risks have been identified and where appropriate instigated to ensure that our business is prepared for these scenarios.
What proportion products imported to the UK will be impacted by Brexit?
Most of MWUK’s products are imported from outside of the EU. Such a low quantity means that we expect any import disruption to be manageable. In the event that an agreement cannot be concluded with the EU to continue tariff free trade, MWUK where appropriate would review sourcing EU routes as below.
What steps have been taken to ensure that we minimise the risk of duties applied to our EU export and to supply without disruption MWUK’s EU customers?
We are currently planning depending on customer and volume three possible routes to distribute to our EU customers without EU duty or disruption:
- Working with our existing International logistics partner to outsource warehousing in mainland Europe.
- To supply from our existing distribution and logistics centre in Holland.
- Using our existing UK bonded warehouse as a transit point to fulfill all EU orders.
What steps have been taken to mitigate any potential delays caused at UK ports as a result of Brexit?
Disruption, if it occurs, we expect to be mainly between Dover – Calais and to trade between the EU and UK. MWUK mostly imports from outside of the EU through Felixstowe and other channel ports. This and our option of being able to import direct into the EU to our Dutch operation will mean we will be able to avoid the worst of any disruption.
In addition for those few goods imported from the EU, as we currently operate a bonded warehouse we have confirmed that the current Customs declaration’s data we are using is suitable for non-EU goods.
We have obtained Authorised Economic Operator (AEO) Status, which gives MWUK quicker access to some simplified customs procedures and, in some cases, the right to ‘fast track’ shipments through some customs and safety and security procedures. The above ensures that MWUK has taken all steps available to mitigate delays.
What steps have been to ensure service levels can be maintain in the event of delays at UK ports?
Dimensions hold on average three months stock for a client as well as three months work in progress (specific contract agreements may adjust this), this ensures that a ‘buffer stock’ is available to deal with any initial challenges to service levels. This stock is reviewed on a monthly basis and remedial orders placed as necessary.
What steps have been taken to mitigate potential risks of currency fluctuations resulting from Brexit?
Our business has operated for a long time a currency hedging policy, this has been and will continue to be reviewed. However this is not a guarantee against dramatic currency fluctuations and Dimensions will make all best endeavours to manage currency impact, but this is beyond Dimensions direct control.
What steps have been taken to ensure that staffing levels are maintained post-Brexit?
The majority of employees in the UK are UK residents. For EU residents in addition to the many benefits offered to all employees to ensure MWUK is a good place to work we have been running regular workshops and supporting them through the application process for Indefinite Leave to Remain and the EU Settlement Scheme.
Is there any risk associated with data held within the EU?
We hold some data in cloud based servers within the EU. In the short term the government has already indicated that there are no planned changes to legislation governing data protection. In the event that this changes we would simply move to UK based servers.
Hard border between the ROI and NI
As the EU council, ROI government and the UK government have clearly and openly declared that such an arrangement would be unacceptable, MWUK is of the opinion that this is a low risk. However using MWUK’s current Irish operation it is in a good position to mitigate any difficulties.
NB:
Brexit disruption is outside of the control of Dimensions and whilst this document outlines all the reasonable actions Dimensions may take, these are based on current knowledge and scenarios.
Please be assured that with an internal task force as well as several external advisors, Dimensions are robustly preparing for the potential changes that may come along.
As further information is released by the UK Government, Dimensions will review and update their position on potential Brexit challenges and will communicate as appropriate.
First Dimensions Summer Fete a roaring success!
Posted on 04 September, 2019
On Wednesday 21st August, we held at Summer Fete at Dimensions HQ in Castle Donington, inviting staff, Castle Donington locals and fellow businesses to have fun in the sun.
There were plenty of activities to keep the masses entertained, between a mini-golf pitch and putt, fete-style games, a tombola and a raffle, full of brilliant prizes, many of which were donated by customers and staff.
Hungry visitors were treated to fantastic hot dogs and pizzas, with soft drinks served on a sunny day in Castle Donington, while there was also a popular clothes sale, The Body Shop ran their own stall, as well as pottery on show, made by Senior Sample & Technical Developer, Sarah Gateley.
There were also representatives from two of our annual charities, Save the Children and Doorways Derby, on hand to inform visitors to the Summer Fete about all the hard work that goes on. A whopping £1,805 was raised on the day in a fantastic day of fun – all for charity!
Dimensions Summer Fete, Loop the Loop challenge and a thank-you
Posted on 03 September, 2019
This month's charity update sees the first Dimensions Summer Fete, a Loop the Loop challenge and thank-you to staff.
First Dimensions Summer Fete a success!
On Wednesday 21st August, we held at Summer Fete at Dimensions HQ in Castle Donington, inviting staff, Castle Donington locals and fellow businesses to have fun in the sun.
There were plenty of activities to keep the masses entertained, between a mini-golf pitch and putt, fete-style games, a tombola and a raffle, full of brilliant prizes, many of which were donated by customers and staff.
Hungry visitors were treated to fantastic hot dogs and pizzas, with soft drinks served on a sunny day in Castle Donington, while there was also a popular clothes sale, The Body Shop ran their own stall, as well as pottery on show, made by Senior Sample & Technical Developer, Sarah Gateley.
There were also representatives from two of our annual charities, Save the Children and Doorways Derby, on hand to inform visitors to the Summer Fete about all the hard work that goes on. A whopping £1,805 was raised on the day in a fantastic day of fun – all for charity!
Loop the loop challenge on offer to Dimensions staff with Cancer Research
Cancer Research UK have been in touch about an exciting new fundraising opportunity for Dimensions employees to take on!
They are in the process of securing a date to have a Loop the Loop challenge with Leicestershire-based company Aerosparx.
Aerosparx are a world-renowned aerobatics display team who are revolutionising the world of entertainment with their incredible flying skills. They perform around the world, with destinations ranging from Eastbourne and Jersey to China and New Zealand.
They’re looking at a date in November to take a loop the loop in one of their planes. The date is still to be confirmed but Cancer Research UK are reaching out for interested parties, with a £25 registration fee and the minimum sponsorship for £250.00.
For this you will be taken up with the display pilots, experiencing an adrenaline fuelled adventure and loop for loop for yourself, experience the cockpit and get the feel for it yourself, whilst being filmed for unique PR and social media content so please don’t forget to share and encourage support from friends, colleagues, family and business links.
Loop the Loop Aerosparx Challenge will be taking place at the Gliding Centre, Husband Bosworth Airfield, Nr Lutterworth, Leicestershire LE17 6JJ in November (Date TBC).
If you want to get an idea of what it’s like, watch the video here: https://vimeo.com/279102049 and visit the Aerosparx website here: http://www.aerosparx.com/index.php.
For further information please get in touch with Tracey Jones, at Cancer Research UK, on either tracey.jones@cancer.org.uk or on 07825424834.
A thank-you for Cupcake Day
We have had the below from the Alzheimer’s Society, thanking us for our involvement in Cupcake Day 2019 on 13th June:
“A huge congratulations and well done for hosting your Cupcake Day. Thanks to you, Wendy, we are one step closer to a world without dementia.
Your Cupcake Day has contributed to raising a show-stopping £1.3 million for people affected by dementia. This fantastic amount is enough to fund 48 PHD students to study dementia for a whole year, in search of the breakthroughs we desperately need.
We hope your Cupcake Day was full of fun, laughter and a reminder that together we can bake a real difference.
Your amazing support is the ingredient we need to make the world a better place for people affected by dementia.”
Company Announcement
Posted on 23 August, 2019
Today, Tailored Brands Inc have confirmed the sale of their Corporate Apparel Division and we are delighted to announce that our current Management team have acquired the business effective from 16th August 2019 with the backing of LDC, part of Lloyds Banking Group.
This gives us a fantastic opportunity to create a focused Corporate Apparel Group containing the current Dimensions, Alexandra, Twin Hill and Yaffy brands. The Group will provide a unique UK, US and European capability – an excellent international platform for future growth.
This is an exciting new chapter in our history; our new investors are very supportive of our strategy and the steps we will take to realise it.
We would like to take this opportunity to confirm that we will continue our business as usual, and remain focused on delivering the world-class corporate clothing solutions we have become recognised for, which you are very much a part of.
July’s Charity Update: Gandaria School and Doorways Derby
Posted on 04 July, 2019
This month has seen plenty of charitable activity and work take place across this business, here’s a summary of what we’ve been up to…
Gandaria School Update – Dhaka
Our three ladies are now entering the final year of university and we have made the final payment to enable their studies to continue. Attached are letters we have received recently from each of them, along with a note of thanks from Fay (UK Liaison) and Babul (Dhaka representative).
We are currently in discussion with Babul and our supply chain partners in Bangladesh to continue supporting the children at Gandaria school with the provision of their uniforms. Gill Oliver, our Product & Manufacturing Director, along with myself, met with both Fay and Babul in June and received a full update of how things are progressing since they had to move premises at the end of last year. Gill intends to visit Bangladesh later this summer and will be introducing Babul to our supply chain partners in the hope that we can encourage some further support and sponsorship in the local area to further the good works that Babul has done for many years.
And finally, we had some money left in the pot from our previous year’s fund raising efforts for the School. We have been in discussion with Babul as to where this money would best be spent to benefit the children. I am happy to announce that we are going to be funding the school milk allowance to the children for the next 12 months. Many of the children would not get any milk in their diet at home, the school will provide each child with a daily 200ml glass. Drinking milk has long been associated with healthy bones. This is due to its powerful combination of nutrients, including calcium, phosphorus, potassium, protein and vitamin K2. All of these nutrients are essential for maintaining strong, healthy bones.
Doorways Derby Update
During June, Mick Spencer did another night with the team at Doorways and thanks to the generosity of staff was able to take a number of items out with him to give out to the homeless that night. The goods collected for Doorways were very well received, as it was quite tough due to the atrocious weather conditions.
Mick is going out again with the team soon and if anyone has any of the following items to donate can be donated, it would be really appreciated:
Remember – we have the boxes in the Canteen where your donations can be placed and if anyone would like to donate money into a bigger “pot” so that we can do an online shop to buy some essentials that can be handed out, please either make your donation to your social committee member, or hand it to Wendy Cooper.
- Umbrellas
- Any old waterproof trousers (or new)
- Any sort of toiletries always grateful
- Socks – there where some sorry looking feet in such rain
- Sleeping bags – reasonable condition
- Any old waterproof coats
- Sugar
- Tea or coffee
- Hot chocolate – (always a favourite but in short supply – we had none on our last trip out)
- Plastic or paper cup
As ever, we thank you!
Dates for the Diary in July
15th July – Eat Cake for Alzheimers Day
26th July – Dress Down Day
Dimensions become members of the UK Contact Centre Forum
Posted on 19 June, 2019
Corporate uniform specialists Dimensions have become members of the UK Contact Centre Forum (UKCCF).
With thousands of customers, comes the need for support, and Dimensions’ has its very own customer service centre at its Castle Donington HQ, providing round-the-clock help for those who need it.
Customer Services Manager, Julie Wright said: “We are really excited to be members of the forum, as this has been the culmination of six months hard work.
“We are looking forward to getting involved with the local forums and have already registered our interest to attend "How to Create a Positive Contact Centre Culture" which is running on 26th June in Nottingham – just to benchmark ourselves against best practise and see if we can pick up any hints and tips.
"Although we do a lot of fun things to keep the energy levels up in the contact centre, for example ‘Wheel of Fortune’ ‘Logo Bingo’ and Battleship’s we are always looking for other things that we can introduce.
“We have set ourselves the goal of being a centre of excellence in Customer Service, and we can only do that by engaging with every single person who works here, and interacts daily with our customers.
"By joining the UKCCF, there are a lot of local events, which will really ensure that we can attend without having an adverse effect of the ‘day job’. Attendees will not only be myself, but also Team Leaders and Customer Service Co-Ordinators – to get everyone involved and engaged with our goal.”
For more information on Dimensions, please visit: www.dimensions.co.uk.
Spring/Summer 2019 issue of Dimensions Magazine released
Posted on 10 June, 2019
The latest issue of the Dimensions Magazine is now available for FREE.
The bi-annual magazine showcases the very best of what Dimensions is all about, with articles in the latest issue, focusing on:
- Design department’s Trend Guide, from Barcelona, Beijing, Berlin and Paris
Extreme weather: how to combat extreme weather with our innovations
- BCI: A sustainable change?
- PPE Workwear
- 3D Printing
- A guide to the Logistics Centre
To request your FREE copy of the magazine, visit: https://www.dimensions.co.uk/contact
Dimensions granted coveted Registered Safety Supplier Scheme membership
Posted on 06 June, 2019
The UK’s largest uniform solutions provider, Dimensions has increased their commitment towards being a responsible PPE supplier with admittance onto the British Safety Industry Federation’s (BSIF) Registered Safety Supplier Scheme.
The BSIF has created the Registered Safety Supplier Scheme (RSSS) whereby companies displaying the scheme’s logo have signed a binding declaration that the safety equipment they offer meets the appropriate standards, fully complies with the PPE regulations and is appropriately CE marked.
Hayley Brooks, Managing Director of Dimensions, said: “Since becoming members of the BSIF, we have been working towards being registered as a safety supplier on the scheme.
“We are delighted that we are now officially on the RSSS register, by displaying the RSSS shield we are illustrating our credibility, trustworthiness and expertise in safety
supply.”
The scheme sets Dimensions apart, as a wave of non-approved product is on the increase in the UK, contravening the very safety legislation that the RSSS register has put in place. Another concerning factor that is becoming more common, is counterfeit goods, which in turn do not perform as they should, putting lives at risk.
Comments from the BSIF assessor included that they were “very impressed with what Dimensions has in place already and the ideas for future”. Another area of note was the PPE steering group, which has a collective 93 years of PPE experience, which also impressed the BSIF assessor.
Dimensions and McDonald’s team up to provide birthday surprise!
Posted on 30 May, 2019
We were delighted to recently collaborate with our customers, McDonald's, to put on a special birthday treat for a nine-year-old girl's birthday! Sophie Paczkowski, who has autism, sent an email to McDonald's CEO Paul Pomroy asking if she could be sent her very own uniform. We were sent the request, and created a bespoke uniform just for Sophie.
Her local McDonald’s restaurant in Newcastle-Under-Lyme hosted a special party for Sophie, in which she was presented with her uniform, a teddy bear with its own McDonald's uniform and a lovely 'Happy Meal' birthday cake.
Sophie’s Mum, Natasha Paczkowski, commented: “I would like to thank everyone at McDonald’s for going the extra mile and surprising Sophie on her birthday. Sophie loves her local McDonald’s so it’s lovely for them to recognise the email and respond in such a positive way. Sophie was really chuffed with her uniform and this really made her day”.
Local franchisee Eddie Leligdowicz, who owns the Newcastle-Under-Lyme restaurant, commented: “We were very impressed when we heard Sophie had emailed the CEO of McDonald's, so we wanted to do everything we could to help with her request. We hope Sophie enjoys her birthday and look forward to seeing her and Natasha again soon.”
Hayley Brooks, Managing Director at Dimensions, commented: “It gives us great pleasure to be involved in Sophie’s ninth birthday and provide her with her very own bespoke McDonald’s uniform and special teddy bear. We’ve been working with McDonald’s for 15 years and are proud to support them with such a brilliant present for a special child. We’d like to wish Sophie a very happy birthday from everybody at Dimensions.”
University of Derby fashion students produce visions of the workwear future
Posted on 01 April, 2019
Second year students from the University of Derby’s Fashion BA (Hons) course have presented their uniforms of the future, following a collaboration with the country’s largest uniform solutions provider, Dimensions.
The partnership between the Castle Donington-based business and the university is in its second year, and sees students take on the challenge of providing uniforms to be used in years ahead, with Dimensions’ award-winning Design department setting the brief. Those who have impressed in the past have been offered work placements with the workwear providers.
Programme Leader of Fashion BA (Hons) at the University of Derby, Colin Thompson said: “The Dimensions team came in and thoroughly briefed the students at the start of the year, as part of the Directed Projects in Fashion module.
“We have clear academic outcomes we’re aiming for and working with Dimensions, puts the students in direct contact with industry, which is great for their development.
“Dimensions were hands-on and eager to come in and review the work in progress, helping us to crystalise the project brief, installing key themes and topics to be addressed by our students.
“They are very generous, supplying us with fabric for prototyping and donate a large quantity of fabrics, with functional technical qualities for the students to utilise.”
The project culminated in a presentation display, following students presenting to their lecturers earlier in the day. The evening event saw each created uniform on display, with students, lecturers and family and friends able to observe.
Fashion BA (Hons) student, Chloe Twigg, said: “We had to pick a work wear and try to improve upon a uniform that already exists.
“Dimensions visited us regularly, giving talks on industry days and having different people from the business talk to us.
“It’s helped us to realise what elements to focus on, like sustainability, which were incorporated into the finished product.”
Fellow Fashion BA (Hons) student, Charlotte Cope, added: “I met the CEO of the customer I designed a garment for, which was amazing!
“Recycling was a big factor for me, which was emphasised byDimensions, so I focused on sourcing local materials for use within my project.”
Dimensions’ Design Director, Clare du Mughn, said of the partnership: “It has been great to work with the University of Derby, who have a brilliant team that we work alongside.
“The students have been creating some fantastic work this year, it has been a pleasure to monitor their progress throughout the year.
“We took a student on last year for a work experience placement and their contributions were fantastic, as they got heavily involved in customer projects and attended external meetings.”
The partnership is indicative of Dimensions’ commitment to the future workforce, Clare mentions that if the opportunity arose, there could be the potential for more permanent employment opportunities: “In the future, if we are looking to add to the team, the University of Derby will be my first port of call.”
Charity Update: Achievements celebrated and March’s charity dates
Posted on 13 March, 2019
March’s charity update sees several certificates awarded to us from previous charity endeavors, as well as the charity dates for March.
Firstly, Nottingham Children’s Hospital have sent us a great, big, THANK-YOU for our charity efforts during 2018.
A Dimensions team were sent to present the Neonatal Unit at the Queen’s Medical Centre with a cheque for £1,782.33, and as you can see below, the Nottingham Hospitals Charity department were happy to receive our donation.
Derby & Burton Hospitals Charity, also sent us a letter of appreciation following our visit in January, to donate £1,782.33 to the Special Care Baby Unit. The team let us know that the money will be put towards the purchase of new incubators.
We raised money last December for Save the Children’s Christmas Jumper Day, and recently received a certificate, as we brought together £100 for good causes!
Our key dates for the next month include:
Thursday 14th March – Pizza Station in HR
Friday 15th March - Comic Relief - Dress Down Day - donations to charity
Wednesday 20th March – Breakfast Station In Sales Operations
Thursday 28th March – Samosas in the canteen
Friday 5th April - Silly Sock Day - raising money for Autism East Midlands by wearing silly socks to work (also a dress down event)
There will be a raffle running throughout the month with the opportunity to win Mother’s Day prizes such as a spa gift voucher, champagne and a hamper.
As always, thanks to all of our fantastic employees for all of their continued support and fundraising!
£28k raised for charitable causes in 2018
Posted on 12 February, 2019
We are pleased to announce that the full amount raised for charitable causes in 2018 was a fantastic £27,800.
The main beneficiaries of the fund, raised at the Castle Donington, Castle Eden and Long Eaton offices of the business, were:
· Cancer Research UK
· Macmillan Cancer Support
· Glory Bandhu Protim Samaj Kallayan Sangstha School in Dhaka, Bangladesh
· The Neonatal Unit of each major East Midlands trust:
- University Hospitals of Derby and Burton NHS Foundation Trust
- University Hospitals of Leicester NHS Trust
- Nottingham University Hospitals NHS Trust
2018 saw cake sales, quizzes, raffles, staff car washes, auctions and dress down days, among other activities, contribute towards the overall total of almost £28,000.
But the big charitable event of the year was the Lyke Wake Walk, a 40-mile trek across Yorkshire moorland, which 36 intrepid employees took on the challenge of completing in just 24 hours, last June. On what turned out to be one of the hottest days of the year, the Dimensions team smashed the challenge, making it a massive success, with tens of thousands of pounds raised for good causes.
The overall fund was split between international, national and local charitable causes, allowing for employees to vote for the charity they wished to be presented with the fund. Cancer Research UK and Macmillan Cancer Support were equally split for the national fund, while the international section, saw the Glory Bandhu Protim Samaj Kallayan Sangstha School, in Dhaka, Bangladesh chosen.
With £5,300 earmarked for local causes, staff voted for the University Hospitals of Derby and Burton NHS Foundation Trust, University Hospitals of Leicester NHS Trust and Nottingham University Hospitals NHS Trust, to receive the fund.
This meant that the Neonatal Intensive Care Unit at each hospital, saw a donation of £1,782.33 presented to them earlier this year, with visits from to each unit, to see how they were planning to utilise their donation.
Sister of the Royal Derby Hospital’s Neonatal Unit, Rebecca Jerome, said: “This money will be used to put towards incubators for babies that are born here, and also art supplies that allow new-born families to create memories for a lifetime.”
Midwifery Matron at the Leicester Royal Infirmary, Joan Morrissey, said: “We had 48 midwives trained on an Aromatherapy course, and this donation will allow us to buy essential oils for them to use, which costs £850 a year.
“The Aromatherapy will be used in labour, allowing everyone to keep calm and tranquil during what can be a stressful time. With over 10,000 births across Leicestershire, we need to utilise this alternative therapy to offer women choices.”
Lorraine Collins, Neonatal Unit Ward Sister at Nottingham Children’s Hospital, said: “Every penny of this money will help the department across the year.
“We will look to use the money towards a new incubator, as they need to be replaced every five years.”
Dimensions Managing Director, Hayley Brooks, said: “Charity is an important part of what we do at Dimensions, with a lot of annual activities planned.
“It is crucial for businesses to support their local communities, and I’m delighted we are also able to help important causes that affect so many, like Cancer Research UK and Macmillan Cancer Support.
“2018 additionally saw us support a local school in Bangladesh, which was very rewarding, as we like to support communities both in the UK and overseas.
“We look forward to trying to better last year’s total, here’s to another year of fantastic fundraising!”
We are also delighted to announce our new charities for 2019, with the annual vote finding three fantastic causes for the team to support.
Homeless charity, Doorways Derby has been confirmed as the regional charity, as they look to provide food to the city’s less fortunate, while nationally, mental health resource Mind, are set to benefit from the team’s support. Globally, Save the Children will also be receiving donations as a result of another year’s fundraising.
Customer Services employee to take to the skies in memory of father
Posted on 08 February, 2019
A Dimensions employee is taking on the challenge of a lifetime, taking part in a charity sky dive to raise funds in memory of her father.
Customer Services co-ordinator, Amy Ranby will be jumping from 10,000 feet on May 18 2019, at Nottingham’s Langar Airfield, with the goal of raising money towards Prostate Cancer, as her dad, Ken, suffered with the disease.
Amy explained: “I wanted to do this, as dad unfortunately never got to do it while he was with us. I’m jumping in May, as May 16th was his birthday and it’ll be a lovely way to remember him.
“There’s no training until the day of the jump, so I’m pretty terrified at the moment, but I’m sure I’ll be ready to go on the day!”
It’ll be an even bigger challenge for the 26-year-old, as she is petrified of heights, but sees the sky dive as a way to boost her own self-confidence.
She continued: “I’ve never done anything like this before, I’m usually quiet as a mouse and I’ll be totally out of my comfort zone!
“I’m scared of heights, but it’s something that dad would’ve liked to have done, and if this goes well, I’m even thinking of swimming with sharks next year.”
To donate to Amy’s challenge and for more information, please visit: https://www.justgiving.com/Amy-Ranby.
Apprentice shortlisted for Enterprising Women award
Posted on 29 January, 2019
Dimensions’ Sales Operations apprentice, Dominique Arthur, has been shortlisted in the “Apprentice of the Year” category at the 2019 Enterprising Women Awards.
The Castle Donington-based business will be represented by a table of ten, at the awards ceremony, hosted by the East Midlands Chamber of Commerce. Dominique has been at the business for 14 months, and is delighted to have been recognised.
Dominique said: “It was a total surprise, I was really shocked to be nominated for the award. I filled out an application form, with the help of my manager, and sent it off, more hopeful than anything.
“When I was announced as a finalist at the pre-award evening I was amazed, especially considering there were so many other nominations, I am now extremely excited for the gala dinner.”
Originally from Surrey, Dominique found herself in the East Midlands to pursue studying a History degree at Loughborough University, as well as playing for the Hockey team.
However, she found the course wasn’t for her, so decided to switch to a Business Administration Level 3 apprenticeship at Loughborough College and joined the Dimensions team.
Dominique explains: “I’ve learnt ten times the amount I learnt at university, in the same amount of time at Dimensions. It’s down to the support of my team and managers, they’ve taught me so much – I’ve gone from a blank piece of paper to one full of knowledge.
“I wasn’t encouraged to do an apprenticeship when I was at school, and knowing what I know now, I wish I had! I would definitely say to people to think about doing an apprenticeship before you do a degree, it doesn’t make you any less clever.”
Dominique will find out if she has won the award at a gala dinner, taking place on International Women’s Day, on Friday 8th March, at the Derbyshire County Cricket Club, Derby.
Good luck Dominique!
Commodity Prices Explained
Posted on 15 January, 2019
Pantone Announces Colour of 2019
Posted on 15 January, 2019
We are delighted to share the Pantone colour of 2019 with you: PANTONE 16-1546 Living Coral.
Pantone state that: “Vibrant, yet mellow PANTONE 16-1546 Living Coral embraces us with warmth and nourishment to provide comfort and buoyancy in our continually shifting environment.
In reaction to the onslaught of digital technology and social media increasingly embedding into daily life, we are seeking authentic and immersive experiences that enable connection and intimacy. Sociable and spirited, the engaging nature of PANTONE 16-1546 Living Coral welcomes and encourages lighthearted activity. Symbolizing our innate need for optimism and joyful pursuits, PANTONE 16-1546 Living Coral embodies our desire for playful expression.
Representing the fusion of modern life, PANTONE Living Coral is a nurturing color that appears in our natural surroundings and at the same time, displays a lively presence within social media.
PANTONE 16-1546 Living Coral emits the desired, familiar, and energizing aspects of color found in nature. In its glorious, yet unfortunately more elusive, display beneath the sea, this vivifying and effervescent color mesmerizes the eye and mind. Lying at the center of our naturally vivid and chromatic ecosystem, PANTONE Living Coral is evocative of how coral reefs provide shelter to a diverse kaleidoscope of color.”
For more information on the influence of colour, read our guidelines on what to consider when rebranding or redesigning your new uniform, to ensure that you are sending out an accurate message to your existing and potential customers.
Z is for Zips
Posted on 14 January, 2019
The story of the humble zip started in 1851, when Elias Howe received a patent for an "Automatic, Continuous Clothing Closure”. However, Howe chose not to market his ‘zip’ and missed out on the accolade as being the inventor of this innovation.
In 1893, Whitcombe Judson marketed a "Clasp Locker" which was debuted at the 1893 Chicago World Fair. The "Clasp Locker" was a complicated hook-and-eye shoe fastener and met with little success.
It was some year’s later in 1913, that a Swedish-born electrical engineer named Gideon Sundback who invented the modern zip and his patent for the "Separable Fastener" was issued in 1917.
The name zip or “zipper” came from the B. F. Goodrich Company, who decided to use Sundback's fastener on a new type of rubber boot. Boots and tobacco pouches with a zippered closure were the two main uses of the zipper during its early years, but it wasn’t really until 1937 when Esquire magazine named the zipper the "Newest Tailoring Idea for Men" when it beat the button in the “Battle of the Fly”that is began to take off in fashion.
Today, the zip is immensely popular and has many uses from clothing and luggage to camping equipment and pencil cases, so it is difficult to imagine its limited success in the early days.
Y is for Yarn
Posted on 07 January, 2019
Yarn is a long continuous length of interlocked fibres, suitable for use in the production of textiles, sewing, crocheting, knitting, weaving, embroidery, or ropemaking. Thread is a type of yarn intended for sewing by hand or machine.
Yarn can be made from a number of natural or synthetic fibres and there are two main types: spun and filament. Spun yarn is made by twisting staple fibres together to make a cohesive thread, or "single."
Filament yarn consists of filament fibres (very long continuous fibres) either twisted together or only grouped together.
Twisting fibres into yarn is the process called spinning, which, like weaving, can be dated back to the Upper Paleolithic, and yarn spinning was one of the very first processes to be industrialised.
Yarn may be used undyed, or may be coloured with natural or artificial dyes. Most yarns have a single uniform hue, but there is also a wide selection of variegated yarns:
- Heathered or tweed: yarn with flecks of different coloured fibre
- Ombre: variegated yarn with light and dark shades of a single hue
- Multicolored: variegated yarn with two or more distinct hues (a "parrot colourway" might have green, yellow and red)
- Self-striping: yarn dyed with lengths of colour that will automatically create stripes in a knitted or crocheted object
- Marled: yarn made from strands of different-coloured yarn twisted together, sometimes in closely related hues
Yarns combining synthetic and natural fibres inherit the properties of each parent, according to the proportional composition. Synthetics are added to lower cost, increase durability, add unusual color or visual effects, provide machine washability and stain resistance, reduce heat retention or lighten garment weight.
Learn more about fibres by visiting our advice centre.
X is for Xmas Uniform
Posted on 22 December, 2018
The most famous uniform known at this time of year is that of Santa Claus.
Thomas Nast was the first to draw Father Christmas wearing a red suit with fur lining, a nightcap, and a black belt with a large buckle. Nast’s original drawings were of a small Santa who could easily slide down chimneys, but his later works made him the cuddly size we know today.
Prior to Nast’s works, Santa was always depicted wearing brown whereas Nast changed Santa’s uniform to the now-famous red, although he also drew Santa in green. Many attribute Santa’s red suit to Haddon Sundblom, who drew the Coca-Cola advertising images used from 1931, but this is a mistake as it was Nast who changed the suit to red in 1869, when he illustrated Moore’s poem “Santa and His Works”.
Wishing you a Merry Christmas from everyone at Dimensions!
W is for Weaving
Posted on 22 December, 2018
According to finds of burned cloth remnants and fabric imprints in clay found at the Dolní Věstonice archeological site in the Czech Republic, weaving was practised as early as 27,000 years ago and these Paleolithic weavers were already producing plaited basketry and woven cloth.
Further finds across the world suggest that weaving was known to all the great civilisations, but it is unclear as to when the practice actually started.
Weaving is a method of textile production in which two sets of yarns are interlaced at right angles to form a fabric. Woven fabrics are made up of a weft - the yarn going across the width of the fabric - and a warp - the yarn going down the length of the loom.
Fabric is usually woven on a loom, a device that holds the warp threads in place while weft threads are woven through them and the way the warp & weft threads interlace with each other is called the weave. The majority of woven products are created with one of three basic weaves: plain weave, satin weave, or twill.
Woven fabrics include denim, flannel, twill & satin and they are known for being higher quality fabrics. Woven fabrics are usually stronger than knit fabrics, and are known to hold their shape better.
Learn more about fibres by visiting our advice centre.
V is for Viscose
Posted on 21 December, 2018
Viscose is a popular fabric for corporate clothing and fashion clothing, but what exactly is it?
In the late nineteenth century viscose was known as artificial silk, the word viscose, or rayon came into use in 1924. Viscose isn’t just found in our clothes — it’s also used in the manufacturing of upholstery, bedding, carpets, cellophane and even sausage casing!
How is Viscose made?
Viscose is made from the “cellulose” or wood pulp, from fast growing regenerative trees such as eucalyptus, beech and pine as well as plants such as bamboo, soy and sugar cane. The cellulose material is then dissolved in a chemical solution to produce a pulpy viscous substance which is spun into fibres to be made into threads.
Is Viscose sustainable?
As a plant-based fibre, viscose is not inherently toxic or polluting. However, because of the growing fast-fashion industry, some of the viscose on the market today is manufactured cheaply using energy, water and chemically-intensive processes that impacts on workers, local communities and the environment.
Read more about other fibres in our advice centre.
U is for Uniform
Posted on 13 December, 2018
From an early age, we are aware of certain job roles by the uniforms that are worn. From the bright fluorescent jacket of the school crossing patrol to the distinctive looks of the emergency services, we learn that a uniform helps you to be recognised and also helps you to belong to a community.
But, as we enter the world of work, we realise that a uniform is more than the clothes employees wear on a day to day basis; it’s a walking billboard, a symbol of trust and a hint towards professionalism and company standards.
A branded uniform serves as a key marketing tool for brand awareness. Imagine all the places your employees go in a day, the garage on the way to work, the deli at lunch, the supermarket or gym after work, the possibilities for your brand to be exposed are limitless. Also, as many of our clients have found out, a roll out of a new uniform has great PR potential and can lead to fantastic brand exposure.
Not surprisingly, we have written a number of articles on the subject of uniforms which cover a range of topics including, the power of a branded uniform, the importance of a correctly fitting uniform and how to take care of your uniform by knowing your care labels.
We have also looked into the real cost of a uniform and why ethical considerations are an important consideration when choosing a supplier.
T is for Ties
Posted on 05 December, 2018
Historians mostly agree that the tie originated in the 17th century, during the French War. King Louis XIII hired Croatian mercenaries who wore cloth around their neck as part of their uniform. These early neckties were functional and tied the top of the mercenaries’ jackets. They also had a decorative effect that King Louis quite liked! He like it so much he made ties a mandatory accessory for Royal gatherings and to honour the Croatian soldiers he named the garment “la cravat” which is still used in the French language today.
However, fast forward 4 centuries 42% of workers quizzed by The Independent believe the tie has fallen out of favour. One in seven workers think that the tie fell out of favour around 2010, whilst tie slides and clips have been considered obsolete since the late 80’s.
The choice of ties are now more than ever, even offices and workplaces with the strictest dresscodes tend to allow some individuality with ties. The standard width for ties is around 3.25 inches, skinny ties are approximately 2 inches and designers often offer a size in between! Besides changes in width, ties now offer unique fabrics, weaves and patterns with bold floral and paisleys being all the rage in 2013.
Ties are still very popular for workwear in industries such as transport and banking with buyers stating they feel their wearers look more trustworthy and professional, so the connotations of a tie in the public hasn’t changed since the days of power suits and shoulder pads!
What do you think? Drop us a line and let us know, or join the conversation on social media.
S is for Six Sigma
Posted on 03 December, 2018
To remain competitive in an increasingly competitive world, businesses must boost operational efficiency wherever possible. However, process improvement can be challenging and to achieve significant and sustainable change, it is imperative that the greatest asset of any business – its people – have the right skills and attitude to implement such change.
MWUK’s Logistic Centre, based in the East Midlands, dispatches up to 20 million garments per year for the group’s three corporate apparel brands; Dimensions, Alexandra and Yaffy. Covering 630,000 sq ft, the centre is located in an area of growth where over the next 3 to 4 years, there will be 6000 employment opportunities within the East Midlands ‘logistics epicentre’.
In addition, much of the labour within the Logistics Centre is from Eastern Europe and having been in the UK for up to 15 years, and perhaps due to the uncertainty of Brexit, some of the workforce are now beginning to return home to mainland Europe or are moving on to higher skilled roles.
So, when faced with the increasing challenge of retaining labour and future proofing the LC’s operation, MWUK’s Steve Cassapi FCILT, knew that he needed to look at improving processes and had the options of either introducing automation or improve performance of the existing workforce by removing identifiable waste within processes.
Whilst automation is appropriate for certain industries, the complexity of providing a bespoke service to individual wearers, along with lease restrictions and the intricacy of the layout of the buildings, meant that automation could be a part solution, but not a full resolution as the level of service required needs human intervention.
An alternative solution therefore was to look at the existing workforce and get a productivity gain within the existing environment, by getting those ‘who do it every day’ to identify what could be improved and implement the changes accordingly. Having seen Lean Six Sigma in operation at a printing business, Cassapi knew that the methodology could work in the Logistics Centre and as part of the leadership team, he could drive the initiative and champion the change.
Lean Six Sigma not only reduces process defects and waste, but also provides a framework for overall organisational culture change. Based on the Japanese belt grades, Lean Six Sigma uses coloured belt ranking terminology to define the level and function of Six Sigma practitioners.
Of companies that introduce Lean Six Sigma, a high percentage are unsuccessful as they fail to create a culture that allows every person within the organisation to have a voice, or more importantly they fail because they don’t allow these people to be heard.
Cassapi was determined that this wouldn’t be the case for MWUK, and as Lean Six Sigma champion, he brought in consultant and trainer, Master Black Belt Dave Hunt, to educate people in new ways of understanding processes and solving problems.
At the beginning of the journey in January 2018, 14 candidates were identified and embarked on an intensive 10 day green belt course. Having qualified, the green belts went into action, but it quickly became apparent that whilst they had passed the course, they didn’t realise the key principles and found it difficult to be analytical yet interpersonal at the same time. By using terminology such as kaizen (change for good); gemba (place of action / energy) and kanban (control boards / signals), without complete understanding, was alienating the majority of the workforce and was having an adverse effect.
As such, Cassapi introduced active coaching sessions by the Master Black Belt to reiterate the cause and effect methodology. By adopting gemba walks, operator workshops and prioritising efforts, within 2 weeks over 100 opportunities for improvement were identified.
By creating a structure, which included an in-house continuous improvement team, and delivering the first of four kaizen events (project that can be achieved within 5 days) year one costs of the three-year programme were repaid within two months. By end September 2018, the year one training cost was already repaid tenfold.
To keep the momentum of the programme, a further 12 candidates were selected to be trained to yellow belt standard; all of whom have now been deployed onto projects. In addition, to ensure that everyone understands the structure & goals of Lean Six Sigma and in order that the culture can be truly embedded into the organisation, it was decided that everybody would be given the opportunity to achieve their white belt.
Within days of the white belt training, the terminology was adopted and process issues were being reported to yellow and green belts, with some team members asking for additional training so that they could achieve the advanced black belt status. 400 opportunities for improvement have been identified and each one has been prioritised by project, irrespective of who suggested them.
When asked about the Lean Six Sigma programme, Cassapi said: “I am delighted that I have been able to create an environment that allows people to express themselves and try change. We have no hierarchy at the LC, it’s a very open culture. I strongly believe that we should allow everyone to have a go at something regardless of job title or “rank.” Everyone should have an equal voice and be inspired to put forward ways to do things more ethically or more productively.
Lean Six Sigma is perfect for those who work hard, but don’t necessarily get promoted through the business as positions may not be available. With Lean Six Sigma, any white belt who works hard and adopts a self-learning approach can achieve black belt status.”
With an ambitious three year plan which will culminate in a complete organisational culture change, Cassapi is positive about the future: “With the increasing challenge of retaining labour and future proofing the LC’s operation, it was important that I looked at what would make a great place to work an even greater place to work.
Yes there is a risk that you create great people who may wish to move on, and retention is the key to our success. However, I believe that as long as the basics such as reward and recognition are competitive, then the added extras that Lean Six Sigma gives us, such as an environment that encourages fun & active participation and the opportunities to engage in projects through workshops or kaizen events, will make us the employer of choice within the ‘logistics epicentre’ and give us the competitive advantage.”
When asked “What’s next?” Cassapi said “The evolution of Lean Six Sigma never stops. We need to build on the solid foundations we have created. So, the next year will be focussed on building capability within the LC and ensuring everyone has a voice and the opportunity to make this facility the best it can be. Persistence, patience and practice are required to truly change the culture of a business.”
So, how could your company benefit from using Lean Six Sigma? ... Your company could be an organisation that can implement change, develop and grow to remain competitive in an increasingly competitive world.
R is for Recycling
Posted on 29 November, 2018
As the originator of the garment refurbishment scheme in the corporate clothing industry, we work with clients on the environmental disposal of used garments from the wearer base; this generates substantial cost savings for clients, as well as significant environmental benefits.
Earlier this year, we wrote an article on Avoiding Landfill at the End of the Product Life Cycle that details our approach to recycling.
To find out more about the methods we use to dispose of our recycle used corporate clothing, or for any more information about the fully managed service that we provide, please call us on 01332 697045 or email hello@dimensions.co.uk
Happy Feet
Posted on 28 November, 2018
No we are not talking about an animated, dancing penguin! We are looking at how you can keep your feet happy at work as it is estimated that around 80% of the adult population has some form of foot problem and whilst not all of these are as a result of work activities, it is reported that a large proportion are.
Leonardo da Vinci quoted “the human foot is a masterpiece of engineering and a work of art” and with each foot having 100 moveable parts, including 26 bones and 20 muscles, that make up around a quarter of all the bones in your body, this statement is indeed true, yet we take our feet for granted much of the time.
You may be surprised to learn that the average person will walk approx. 150,000 miles in their lifetime which is more than four times around the earth and for every mile you walk, you shift the equivalent weight of a blue whale just by moving your own body forward, so it is little wonder that the majority of adults have a foot problem; the five most common being heel pain, athlete’s foot, bunions, corns and calluses, ingrowing toenails.
So, what can be done to keep your feet happy in the workplace?
Many problems are caused by inadequate footwear, therefore it is imperative that workers should be able to wear the footwear that is appropriate to their occupation, working environment, and feet.
If safety shoes are appropriate for the occupation, then they should be comfortable and correctly fitted. Despite the misconception that safety shoes, particularly with protective toecaps, are uncomfortable, if shoes are padded and fitted correctly, toecaps should not be felt at all.
It is reported that many minor foot ailments can be relieved with properly fitted and carefully selected shoes, so anyone can have happy feet in the workplace!.
For further information on foot health, go to: www.cop.org.uk or email marketing@dimensions.co.uk
Q is for Quality Control
Posted on 26 November, 2018
Our Logistics Centre dispatches over 18 million garments a year, from a variety of suppliers across the world, so how do we uphold our rigorous quality standards on such a huge scale?
Our global supply chain is subject to continual assessment to ensure our standards are maintained and is required to adhere to our quality control and auditing procedures; a combination of quality auditing at the manufacturing locations as well as rigorous acceptable quality level reports plus inspections when items are delivered to our distribution units.
Dimensions’ supply chain network includes many suppliers who have EN ISO 9001:2000 or EN ISO 9001:2008 and we require periodic re-confirmation of their quality management procedures as part of our ongoing supplier review process.
Our procedures include:
- Each product is sampled, fully graded where applicable and formally approved, with sealed samples maintained as a benchmark for production and finished goods.
- Certificates of conformity are required for the supply of materials.
- Fabric shade standards are established with the fabric supplier, MWUK Ltd, the fabric team, and the client.
- Contracted manufacturers are visited by our staff both prior and during production of garments and fabrics.
- On-line inspection of part-finished items, combined with full quality inspection prior to being dispatched to Dimensions.
- Random statistical audit of finished items when they are received at our distribution unit.
For more information or guidance on things to look for when choosing suppliers for your corporate clothing, email us at hello@dimensions.co.uk
Dimensions goes back to school to shine a light on the nursing profession
Posted on 15 November, 2018
We are delighted to announce that we have been working with NHS Scotland and the Scottish Government to challenge perceptions about nursing and have helped to launch the Future Nurse campaign at primary schools in Edinburgh and Grampian.
A pioneering team has been working on an innovative project to widen recruitment to the profession and believes that attitudes & ideas are formed as early as primary school and considers a child’s dressing up outfit to be a key part of this perception.
Colin McNulty, senior nurse manager with NHS Grampian, said: “If you look at a typical nurse’s costume for a child, the uniform often comes with a cape and hat, even though these haven’t been standard uniform for decades. The tools they have may be limited to a thermometer and a fob watch, suggesting that nurses do little more than take temperatures or measure pulses.
The reality of modern day nursing couldn’t be further from this but first impressions matter. If this is what very young children are learning about nursing then they may decide it is not the job for them in years to come. As a qualified male nurse I wanted to change the message.”
As such, Colin approached senior managers within NHS Scotland and also at the Scottish Government to ask if child-sized versions of the national nursing uniform could be made. Having gained permission, the project team worked with Dimensions to arrange for the miniature uniforms to be produced and launched the initiative at Braehead Primary School, Aberdeen and Duddingston Primary School, Edinburgh on Wednesday 14th November.
Led by NHS Grampian and NHS Lothian, the pilot project will run in seven Aberdeen primary schools and a further seven schools in Edinburgh. Feedback will be gathered from teachers and pupils alike for full evaluation and consideration of future roll out. Partners from SG, DYW and NES are involved to maximise opportunity for future impact.
Fiona McQueen, chief nursing officer said: “This is a fabulous initiative devised and developed by NHS Grampian in partnership with NHS Lothian and local schools, to inspire the next generation of the nursing workforce. I wholeheartedly support the approach to showcase the breadth and diversity of nursing and midwifery careers. We are delighted that Dimensions are able to provide gender neutral child size tunics to challenge crucial early perceptions of what it means to be a nurse.”
Hayley Brooks, managing director of Dimensions said: “We are delighted to be working with NHS National Services Scotland and the Scottish Government on such an innovative project. Not only are we passionate about great uniform, we’re passionate about people and it’s great that we can have a positive influence on our younger generation and their career choice.”
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Hayley Brooks, managing director of Dimensions said: “We are delighted to be working with NHS National Services Scotland and the Scottish Government on such an innovative project. Not only are we passionate about great uniform, we’re passionate about people and it’s great that we can have a positive influence on our younger generation and their career choice.”