A Solution Created For The Skies!

Problem:

In 2014, Dimensions was awarded the Flybe contract to redesign, manufacture and provide a logistics solution, ready for launch in 2015

Dimensions is the UK’s largest supplier of garments to people at work and their service is acknowledged as among the best in the clothing industry. They work for some of the country’s leading organisations including John Lewis, Royal Mail and Lloyds Bank and were very proud to be add Flybe to their portfolio.

Throughout the tender process, Flybe’s objectives were, tobfind a supplier with a cultural fit, who could meet set delivery timescales, who was both financially and commercially stable and innovative with their approach.

Solution:

Following the award of the contract and once the new designs were chosen, wearer trials were undertaken, in order to obtain feedback from Flybe employees and to assess the performance and quality of the garments.

An online ordering system was made available to colleagues in every location across the company, featuring updated images of all uniform items.

• Online order tracker: users could track the progress of their order, including checking the status of authorisation requests
  
• Real time stock availability
  
• Allocation and budget controls were put in place to help regulate individual spend

Flybe employees took advantage of the online ordering facility, Detail, allowing them to control allocations and budgets.

The final ranges included a tailored look for the airline crew and the uniform range was rolled out to 1,000 Flybe employees in 2015. To help with the measuring and ordering process, Dimensions provided sizing kits at the Flybe Training Academy for all new starters. The orders were then processed and left our Distribution Centre in individual packs, ready to be delivered to the Flybe crew rooms across the country.